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Unable to receive messages on a PC but Android Tablet & iPhone OK!

  • 1 wótegrono
  • 1 ma toś ten problem
  • 4 naglědy
  • Slědne wótegrono wót christ1

Rob10
Rob10
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I would please appreciate help with a Thunderbird ver 31.3.0 problem on my two PC's (Windows 8 PRO 64-BIT and Windows 7 PRO 32-BIT) that prevents me from receiving emails dated 18 December 2014 and onwards. Sending is fine. I can though download the same email dated 17 December 2014 but no more.

My Android Asus 7" Tablet and iPhone 4 are both able to receive/send emails and are both connected by wireless to my broadband router, the same one to which my PC's are connected. I have tried wireless on my PC's but still does not work.

Contacted my broadband supplier in the UK (Sky) and went through all the Thunderbird settings which were fine.

I then installed a GMK UK email account and downloaded emails no problem!

My suspicion is therefore that there is some form of problem with Thunderbird/Mozilla's systems but not sure.

Any assistance would be much appreciated.

Thank you.

Robert

I would please appreciate help with a Thunderbird ver 31.3.0 problem on my two PC's (Windows 8 PRO 64-BIT and Windows 7 PRO 32-BIT) that prevents me from receiving emails dated 18 December 2014 and onwards. Sending is fine. I can though download the same email dated 17 December 2014 but no more. My Android Asus 7" Tablet and iPhone 4 are both able to receive/send emails and are both connected by wireless to my broadband router, the same one to which my PC's are connected. I have tried wireless on my PC's but still does not work. Contacted my broadband supplier in the UK (Sky) and went through all the Thunderbird settings which were fine. I then installed a GMK UK email account and downloaded emails no problem! My suspicion is therefore that there is some form of problem with Thunderbird/Mozilla's systems but not sure. Any assistance would be much appreciated. Thank you. Robert

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christ1
christ1
  • Top 25 Contributor
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What is the account type on both, your tablet and phone - POP or IMAP?