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newly added account on TB disappears on closing. And multiple prefs.js files - prefs-1.js, prefs-2.js (win10)

Problem: newly added account disappears when TB is closed. Thunderbird on this PC (Dell Latitude 6540) has held a Verizon account for years. The "new" account is a differ… (Lesen Sie mehr)

Problem: newly added account disappears when TB is closed. Thunderbird on this PC (Dell Latitude 6540) has held a Verizon account for years. The "new" account is a different, equally old Verizon account kept on TB in an identical PC I no longer use. When added to TB on the present PC it tests and works fine until TB is closed. Repeated numerous times. Having read thread # 1286437 I did what follows , to no avail: 1. tried TB in troubleshoot mode; 2. tried in Windows safe mode; 3. cleared startup cache; 4. drastically pruned old emails; 5. looked up profile folder under troubleshooting info. Folder qxxxxxxd ( size 1.18 GB before adding new account) holds one folder tree, one directory tree, but NO prefs.js file. Instead, twenty-two prefs-xx.js files from 1 to 22; removed all to a thumb drive except prefs-1.js which I dared not rename as prefs.js; 6. found two profile folders, both labeled default. One is the above holding 1.18 GB, the other holds 685 MB (probably harmless and related to an old university account no longer extant). I copied both profile folders to a thumb drive. Note: profile folder qxxxxxxd is clearly engaged in what I am attempting. When TB is open with the added new account working -- which is the case as I am writing --, profile folder size increases from 1.18 to 1.20 GB and the number of folders increases by one (under "Mail" the list of pop.verizon-xx.net sub-folders increases from 17 to 18). Please advise on what to do next; I am 86 and no software geek, but can follow instructions... Thanks --Paul

Gefragt von pmdeweer vor 1 Monat

Beantwortet von pmdeweer vor 6 Tagen

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FIREFOX WIPED OUT EVERYTHING!!!!! PLEASE HELP!!!!

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to… (Lesen Sie mehr)

I got tired of the shenanigans with the latest "upgrades" to firefox (132 & 133) so I rolled back to the last working version (131.02). In doing so, it required me to create a new profile, which I did. Doing so WIPED OUT ALL OF MY BOOKMARKS, SETTINGS, ADD-ONS, OPTIONS, HISTORY, EVERYTHING!!! I now have a blank version of firefox.

How in the world can I get them back???

PLEASE HELP!!!!

Gefragt von coreltech vor 6 Tagen

Beantwortet von coreltech vor 6 Tagen

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Google Drive says it is offline since latest Firefox update

I tried in another browser and Google Drive is online. Not on Firefox since the latest update. Thanks in advance for any tip to troubleshoot. Internet connection is chec… (Lesen Sie mehr)

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

Gefragt von Otir vor 6 Tagen

Beantwortet von jscher2000 - Support Volunteer vor 6 Tagen

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Remove vertical tabs

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to… (Lesen Sie mehr)

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to have just made it worse / wider. How can I get rid of this (and block it) It is just taling up space on my screen. Please help.

Gefragt von PETER GORDON vor 1 Woche

Beantwortet von PETER GORDON vor 6 Tagen

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Simple Tag Groups extension: security and privacy concerns surrounding its permission requests.

Hi all, I have a question regarding the permission requests of the Simple Tab Groups extension by Drive4ik. As I'm sure many of you know, this extension needs to: This … (Lesen Sie mehr)

Hi all,

I have a question regarding the permission requests of the Simple Tab Groups extension by Drive4ik.

As I'm sure many of you know, this extension needs to: This add-on needs to:

  • Download files and read and modify the browser’s download history
  • Monitor extension usage and manage themes
  • Display notifications to you
  • Access recently closed tabs
  • Hide and show browser tabs
  • Access browser tabs
  • Store unlimited amount of client-side data
  • Access your data for all websites

This add-on may also ask to: Read and modify bookmarks

Theoretically, I find this extension useful but I am concerned about the "Access your data for all websites" requirement. I read through Mozilla's permission request messages for Firefox extensions documentation and it seems like granting this extension these permissions would be a huge risk for the work I do– investigative journalism. It seems like I'll trade organizational benefits for a wider attack surface.

Can anyone speak more about the risks involved with using this extension, the trustworthiness of the developer, and why it needs the "Access your data for all websites" capability?

Thank you.

Gefragt von secure.amaretto120 vor 6 Tagen

Beantwortet von secure.amaretto120 vor 6 Tagen

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email body missing from emails in folders

I use google to host my email account. I use Imap with TB 128.5.0 esr. MacOS 15.1.1. Recently, maybe after last OS update, older emails stored in folders (synced with … (Lesen Sie mehr)

I use google to host my email account. I use Imap with TB 128.5.0 esr. MacOS 15.1.1.

Recently, maybe after last OS update, older emails stored in folders (synced with google mail) have zero body text. The same emails are fine on my ipad and phone.

I have check that all folders are subscribed and forced a sync.

Help!

Thank you!

Gefragt von bryan68 vor 1 Woche

Beantwortet von Hisayuki.Fukuda vor 1 Woche

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CardBook not working on Tbird 128.4.3esr since upgrading to MacOS 15.1.1

I've updated my MacBook from MacOS 14 to 15.1.1 and it seems to have broken CardBook 97.5. I've checked for updates to the add-ons. I'll get in touch with the developers … (Lesen Sie mehr)

I've updated my MacBook from MacOS 14 to 15.1.1 and it seems to have broken CardBook 97.5. I've checked for updates to the add-ons. I'll get in touch with the developers as well. Has anyone else experienced this?

Gefragt von theo24 vor 1 Woche

Beantwortet von theo24 vor 6 Tagen

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How does one transfer addressbook entries from an old computer to a new one?

How does one transfer addressbook entries from an old computer to a new one? David from TB support wondered how I could get correspondence between help seekers and TB su… (Lesen Sie mehr)

How does one transfer addressbook entries from an old computer to a new one?

David from TB support wondered how I could get correspondence between help seekers and TB supporters when I followed the instructions I was given. I followed the instructions from November 9 and provided them in my email today. I suppose the problem is that I did/do not know how to place the entries from the old address book into a file that can be transferred from one computer to another. I assumed the file was abook.sqlite, automatically including all of my entries from the address book in the old computer. Apparently, this is not the case.

I need to know how to download into a file my entries from the address book in the old computer. Once that is done, I should be able to transfer that file to my new computer. I also need to know how to install the old entries into the new address book.

Thank you for your attention in this matter.

Gefragt von Jamesrsamec41 vor 1 Woche

Beantwortet von david vor 1 Woche

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  • Archiviert

How to setup ESNI in Firefox 91 on Windows

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screen… (Lesen Sie mehr)

After watching this video https://www.youtube.com/watch?v=mAfY_bNJTBI i went to https://www.cloudflare.com/ssl/encrypted-sni/ and did the test. Result is 3/4. (See screenshot below) Secure DNS, check DNSSEC, check TLS 1.3 check Enrypted SNI, fail In Firefox i tried doing exactly what the person did in the video but i dont have the settings he is showing in about:config Why is that? (Below you can see the screenshot, those settings are missing from about:config)

So my question reamins simple, how can i enable Enrypted SNI in Firefox?

Gefragt von Firefox_Beginner vor 3 Jahren

Beantwortet von cor-el vor 3 Jahren

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Provision of Junk Adaptive Filter

Hello, I would like to provide other users with the Thunderbird junk adaptive filter that I have developed to a certain level, but which file in the Thunderbird folder do… (Lesen Sie mehr)

Hello, I would like to provide other users with the Thunderbird junk adaptive filter that I have developed to a certain level, but which file in the Thunderbird folder do I give them to do this?

Thanks for reading.

Gefragt von Hisayuki.Fukuda vor 1 Woche

Beantwortet von sfhowes vor 1 Woche

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Gah. Your tab just crashed. - tried all suggested solutions

Greetings. Please help. After Win11 update, Firefox started to just show "Gah. Your tab just crashed." I've uninstalled multiple times from MS Store and also direct from… (Lesen Sie mehr)

Greetings. Please help.

After Win11 update, Firefox started to just show "Gah. Your tab just crashed." I've uninstalled multiple times from MS Store and also direct from website. No luck. Safe mode works fine. My normal mode does not work even when all the addons, etc are disable. I'm a simple user with no customisations of the FF browser.

Tried new profiles, untick performance, etc.

I've even tried restore win11 update to an earlier date. Same result.

Other browsers work fine but I want to support Mozilla. I'm at the point of switching to another.

Crash IDs: bp-0dcff036-72ca-46e1-af89-caad20241126 26/11/2024, 3:50 pm View bp-37129959-b635-469c-aa2b-2f4910241126 26/11/2024, 3:50 pm View bp-809cab3e-8068-40bb-93b0-9e5750241126 26/11/2024, 3:50 pm View bp-e7a27777-15c9-42cd-8618-408230241126 26/11/2024, 3:50 pm View bp-f005a29a-9c8b-415a-8de1-5e0d30241126 26/11/2024, 3:50 pm View

Grateful for your help. Many thanks.

Gefragt von hpyldnuk vor 1 Woche

Beantwortet von TyDraniu vor 1 Woche

  • Gesperrt

SMTP Server settings

duplicate of /questions/1475979 thread. Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existin… (Lesen Sie mehr)

duplicate of /questions/1475979 thread.

Is it possible to initiate the same process that discovers the server setting when you add an email account in an already existing email account to avoid making changes in the account manually??

Gefragt von p_manolis vor 1 Woche

Letzte Antwort von markwarner22 vor 1 Woche

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Sent folder missing in 128.5.0esr

Hi everyone, I've been using Thunderbird for a few months now and never had any problems until today when I've updated to 128.5.0esr. I'm using iCloud email and suddenly… (Lesen Sie mehr)

Hi everyone,

I've been using Thunderbird for a few months now and never had any problems until today when I've updated to 128.5.0esr. I'm using iCloud email and suddenly my Sent folder disappeared. When I started TB it showed up and disappeared after 2-3 seconds. It happened few times when I tried to restart TB however now it's permanently gone. I didn't change any settings and the folder is visible in Apple Mail or Spark, however it's gone from TB. Any idea what's going on? Please help.

Thanks, Szymon.

Gefragt von Szymon vor 1 Woche

Beantwortet von Szymon vor 1 Woche

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Extensions Require Disable/Re-Enabling on every restart

I am currently running Firefox on desktop (128.4.0esr) version. The last few addons that I have installed are not working properly. Or rather, they work just fine, but w… (Lesen Sie mehr)

I am currently running Firefox on desktop (128.4.0esr) version.

The last few addons that I have installed are not working properly. Or rather, they work just fine, but when I close Firefox and re-open it later, they seem to fail to actually enable. I must go to the about:addons page, disable the addon, and then re-enable it for it to actually work. If I do not do this, it will not be on my toolbar, and the Extensions sidebar button does not show the addon in the list. It's as if it isn't properly installed.

After reading this post: https://support.mozilla.org/en-US/que.../1420017 I thought maybe my extensions db got corrupted somehow, so I followed their instructions and deleted the extensions.databaseSchema config. And wouldn't you know it, it worked! Once I restarted Firefox, I saw some notifications in the main sidebar menu and was greeted with this: Notifications Once I clicked through them and enabled, everything seemed fine.

However after closing firefox again, the problem comes back. Those exact extensions that I manually approved upon restarting are the ones that are giving me troubles and not enabling properly. An interesting thing I noticed is that these all seem to be extensions that require additional permissions. I enabled the addon and gave them the permissions they requested, so I don't know why they are failing to enable properly on startup.

I want to permanently fix the problem

Gefragt von Delfofthebla vor 2 Wochen

Beantwortet von Delfofthebla vor 1 Woche

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Disappearing Bookmarks Sidebar

Everytime I load Firefox the bookmarks sidebar is not shown. Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for … (Lesen Sie mehr)

Everytime I load Firefox the bookmarks sidebar is not shown.

Navigating thus View => Sidebar => Bookmarks I can bring it up. It will stay visible for the whole of my browser session. However, after I've closed this session and started another. the bookmark sidebar is missing again.

How can I make the bookmarks sidr be available all the time?

FF 127.0.2 OS Windows 11 Pro v 24H2 Build(26100.994).

Gefragt von IanM vor 5 Monaten

Beantwortet von IanM vor 1 Monat

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Netflix does not work

Netflix says I need the the latest version of firefox. At the top of the screen it says "Firefox is installing components needed to play the audio or video on this page. … (Lesen Sie mehr)

Netflix says I need the the latest version of firefox. At the top of the screen it says "Firefox is installing components needed to play the audio or video on this page. Please try again later"

As far as I can tell nothing is installing and I need to actually do something to resolve this issue. Unfortunately I don't know what. Please help me resolve this issue.

Gefragt von Boklasarmarkus vor 1 Woche

Beantwortet von TyDraniu vor 1 Woche

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get thunderbird to open email links in microsoft edge browser rather than google chrome

I am running thunderbird version 128.1.0 esr 64 bit. Right now thunderbird opens the email links to google chrome. How do I change thunderbird to open to Microsoft Edge … (Lesen Sie mehr)

I am running thunderbird version 128.1.0 esr 64 bit. Right now thunderbird opens the email links to google chrome. How do I change thunderbird to open to Microsoft Edge browser?

Gefragt von jimbrowning283 vor 3 Monaten

Beantwortet von jimbrowning283 vor 3 Monaten