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community support, Mozilla help, troubleshooting

Learn how to connect with the Mozilla community to ask questions and find solutions from fellow users.

Need help with a Mozilla product? The Mozilla Support Community has experienced users and contributors ready to help. Post your questions, add details, and receive answers from people who know Mozilla products inside and out. =How to get community support= *'''Review the community guidelines:''' Before posting a question, please read our [[Mozilla Support rules and guidelines]] to ensure a positive experience for everyone. *'''Log in:''' Make sure you’re logged in at [https://support.mozilla.org support.mozilla.org]. If not, click the profile icon in the top-right corner to sign in. If you don’t have a [[Mozilla account on support.mozilla.org|Mozilla account]], you’ll need to create one to post questions. *'''Ask your question:''' Click the '''GET HELP''' button below, select the forum for your specific product, and post your question. Our contributors and community members are here to respond with helpful answers. <!-- Localizer's note We only enable English, Czech, Spanish, Finnish, Hungarian, Italian, Portuguese, Slovenian, Serbian and Turkish locale in the support forum. Locales other than those, please direct people to the en-US AAQ instead. See https://bugzilla.mozilla.org/show_bug.cgi?id=1630517 Button for non-supported locales: ;[[Image:Get Help|link=/en-US/questions/new]] or {button [/en-US/questions/new Get Help]} --> ;[[Image:Get Help|link=/questions/new]]<!-- TEXT VERSION OF THE BUTTON {button [/questions/new Get Help]} --> {note}For developer-related support, visit Mozilla's [https://developer.mozilla.org/ MDN Web Docs] and see [[Where to go for developer support]].{/note} =Additional resources= If our [/products Help Topics] don't have an answer, you can also try these other support resources: *[https://support.mozilla.org/questions/all?sort=requested&filter=solved&show=done Recently solved questions about Mozilla software] *Reddit forums for [https://www.reddit.com/r/firefox/ Firefox], [https://www.reddit.com/r/Thunderbird/ Thunderbird] and [https://www.reddit.com/r/seamonkey/ SeaMonkey] *[https://forums.mozillazine.org/ mozillaZine forums]