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Windows 8 critical update crashed lost browser and all history and tabs how do i get old browser

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  • Seneste svar af John99

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Install Windows 8 Critical update; computer crashed and lost everything; Microsoft OS will not let me back into programs, keeps blocking me and gives me a temp password so I can still use PC. Had to reinstall FIREFOX, can't recover old browser and my very important tab. I can't get to backup file and Microsoft is unable to fix the problem, so I am starting from scratch. Tried to use Profile information but it contains only my current profile. Hope you can help.

Install Windows 8 Critical update; computer crashed and lost everything; Microsoft OS will not let me back into programs, keeps blocking me and gives me a temp password so I can still use PC. Had to reinstall FIREFOX, can't recover old browser and my very important tab. I can't get to backup file and Microsoft is unable to fix the problem, so I am starting from scratch. Tried to use Profile information but it contains only my current profile. Hope you can help.

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If you do not have the original profile folder and its contents, or some backup of that; there is not anything we can do to help.

  • Do you have any forms of backup at all ?
  • Did you sync with another device ?

I am assuming the original hard drive has been reformatted, or is totally unusable.

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Valgt løsning

If you do not have the original profile folder and its contents, or some backup of that; there is not anything we can do to help.

  • Do you have any forms of backup at all ?
  • Did you sync with another device ?

I am assuming the original hard drive has been reformatted, or is totally unusable.