Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Bookmarks Toolbar disappears with Norton Toolbar

  • 1 svar
  • 3 har dette problem
  • 5 visninger
  • Seneste svar af cor-el

more options

Each time I restart my Firefox (v 22) the Bookmarks Toolbar is gone. I have to go into Options and checkmark it to turn it back on.

Also, Firefox always opens as a smaller window, even though I always maximize the window and shut it down that way.

These problems only occur when I have my Norton Toolbar enabled. If I disable the Norton Toolbar, Firefox will remember my preferences each time I shut down. It opens exactly as it should with Norton's Toolbar disabled. Unfortunately I use Norton's Identity Safe for all my passwords, and I like the protection it offers for virus warnings. So I'd like to continue using it.

Thank you in advance for any suggestions.

Jim using Win7 Pro & Firefox 22.1.22

Each time I restart my Firefox (v 22) the Bookmarks Toolbar is gone. I have to go into Options and checkmark it to turn it back on. Also, Firefox always opens as a smaller window, even though I always maximize the window and shut it down that way. These problems only occur when I have my Norton Toolbar enabled. If I disable the Norton Toolbar, Firefox will remember my preferences each time I shut down. It opens exactly as it should with Norton's Toolbar disabled. Unfortunately I use Norton's Identity Safe for all my passwords, and I like the protection it offers for virus warnings. So I'd like to continue using it. Thank you in advance for any suggestions. Jim using Win7 Pro & Firefox 22.1.22

Alle svar (1)

more options

You can check for problems caused by a corrupted localstore.rdf file.

Please contact Norton for issues caused by Norton products.