Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

I can't access my yahoo mail through My.Yahoo.com; receive a "Bad Request" message; how do I fix this?

  • 2 svar
  • 35 har dette problem
  • 2 visninger
  • Seneste svar af garris1

garris1
garris1
more options

Have just installed Firefox on my MacBook Pro. Set the home page to my.yahoo.com as with Safari. When I select any button to access the mail or selected messages, the "Bad Request" comes up for http://us.mg5.mail.yahoo.com/neo/launch?.rand=8lqpdrvmv81tk

How/what do I fix?

Kenn Garrison

Have just installed Firefox on my MacBook Pro. Set the home page to my.yahoo.com as with Safari. When I select any button to access the mail or selected messages, the "Bad Request" comes up for http://us.mg5.mail.yahoo.com/neo/launch?.rand=8lqpdrvmv81tk How/what do I fix? Kenn Garrison

Valgt løsning

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
Læs dette svar i sammenhæng 👍 0

Alle svar (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Valgt løsning

This issue can be caused by corrupted cookies.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
garris1
garris1 Spørgsmålsstiller
more options

I cleared cache and cookies and that cleared the problem.

Kenn