Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

when I click the ff icon it doesn't do anything...will not start

more options

Firefox will not work at all when I click the icon. I tried to reinstall and didn't work. There are no error messages.

Firefox will not work at all when I click the icon. I tried to reinstall and didn't work. There are no error messages.

Valgt løsning

You could try starting Firefox in Safe Mode. This is a diagnostic mode you can use to test whether Firefox runs normally when your add-ons are temporarily disabled. You also can use it to make permanent changes.

For more information about Firefox's Safe Mode (not to be confused with Windows' Safe Mode), see: Safe Mode. Be careful not to "reset" anything permanently if you haven't backed up. To back up Firefox, see Backing up your information.

Any luck?

Læs dette svar i sammenhæng 👍 1

Alle svar (2)

more options

Valgt løsning

You could try starting Firefox in Safe Mode. This is a diagnostic mode you can use to test whether Firefox runs normally when your add-ons are temporarily disabled. You also can use it to make permanent changes.

For more information about Firefox's Safe Mode (not to be confused with Windows' Safe Mode), see: Safe Mode. Be careful not to "reset" anything permanently if you haven't backed up. To back up Firefox, see Backing up your information.

Any luck?

more options

Oh my goodness thank you soooo much!!!! :)