Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Failure creating a subfolder

  • 1 svar
  • 1 har dette problem
  • 1 visning
  • Seneste svar af sfhowes

jeff111
jeff111
more options

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others?

Thanks. Jeff

Sometimes when I try to create a subfolder nothing happens. I tried a few times but still nothing. Then I created a folder called Test and it worked. Then I tried to rename Test to my real name it says that one already exists, but it doesn't show on the list. Is there a way to find the subfolders that exist but don't show, so I can get rid of them? And why is it letting me create some but not others? Thanks. Jeff

Valgt løsning

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.

Læs dette svar i sammenhæng 👍 0

Alle svar (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Valgt løsning

There may already be a folder with the same name, but it's not subscribed. If this is an IMAP account, right-click the account in the Folder Pane, Subscribe..., click Refresh, and review the subscribed and not-subscribed folders.