Avatar for Username

Søg i Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Læs mere

Denne tråd blev arkiveret. Stil et nyt spørgsmål, hvis du har brug for hjælp.

Synd doesn't work any longer in 29.0.1

  • 2 svar
  • 2 har dette problem
  • 14 visninger
  • Seneste svar af guigs

Brunos
Brunos
more options

I have 3 computer running: windows XP, windows 7 and windows vista. The one running windows XP was updated to Firefox 20.0.1, everything went well but it refused to sync any data at all. I read that I had to upgrade to the latest sync software on all computers to get sync to work. Rather than doing that, I removed Firefox and all associated data, then installed Firefox 20.0.1 in the 2 remaining computers; big mistake, now I can’t sync any of the computers. I don’t even know if my sync data is still there or not, there is no way to find out. Note that when I was running the previous version of Firefox, sync worked perfectly on all computers, I didn’t have any problem. Note: in Firefox 20.0.1 sync has been degraded, now we don’t get any options, just sync; which doesn’t work. If I click on “manage”, all I get is “change password” or “remove account” but I don’t want either, all I want is to sync. Please help, and thanks much in advance.

I have 3 computer running: windows XP, windows 7 and windows vista. The one running windows XP was updated to Firefox 20.0.1, everything went well but it refused to sync any data at all. I read that I had to upgrade to the latest sync software on all computers to get sync to work. Rather than doing that, I removed Firefox and all associated data, then installed Firefox 20.0.1 in the 2 remaining computers; big mistake, now I can’t sync any of the computers. I don’t even know if my sync data is still there or not, there is no way to find out. Note that when I was running the previous version of Firefox, sync worked perfectly on all computers, I didn’t have any problem. Note: in Firefox 20.0.1 sync has been degraded, now we don’t get any options, just sync; which doesn’t work. If I click on “manage”, all I get is “change password” or “remove account” but I don’t want either, all I want is to sync. Please help, and thanks much in advance.

Alle svar (2)

Jackson1442
Jackson1442
more options

Please re-upgrade your Firefox - it is unsafe to run previous versions of Firefox unless you are unable to upgrade (outdated computer). Many users have been reporting issues with sync lately. Please wait while I forward this to firefox staff.

guigs
guigs
more options

Hi Brunos, Currently version 29 will not sync with earlier versions of Sync . You mentioned version 20. Firefox Sync troubleshooting and tips