Avatar for Username

Prohledat stránky podpory

Vyhněte se podvodům. Za účelem poskytnutí podpory vás nikdy nežádáme, abyste zavolali nebo poslali SMS na nějaké telefonní číslo nebo abyste sdělili své osobní údaje. Jakékoliv podezřelé chování nám prosím nahlaste pomocí odkazu „Nahlásit zneužití“.

Zjistit více

Toto vlákno bylo archivováno. Pokud potřebujete pomoci, založte prosím nový dotaz.

Sync screens do not match instructions

  • 2 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Tony_Raven

Tony_Raven
Tony_Raven
more options

I have a MacBook Air set up and synching with my iPhone. I want to add another MacBook to the account but instead of getting the screen on my MBA with "Add another device" as shown in the instructions, I get the screen which says Set Up Firefox Sync on it. This is despite the computer clearly synching with the iPhone so it has clearly been set up. Is there a way to reset all the synching and start again from fresh.

I notice a similar question was asked 7 months ago and had four other people with the same problem but zero replies so I'm not hopeful.........

I have a MacBook Air set up and synching with my iPhone. I want to add another MacBook to the account but instead of getting the screen on my MBA with "Add another device" as shown in the instructions, I get the screen which says Set Up Firefox Sync on it. This is despite the computer clearly synching with the iPhone so it has clearly been set up. Is there a way to reset all the synching and start again from fresh. I notice a similar question was asked 7 months ago and had four other people with the same problem but zero replies so I'm not hopeful.........

Všechny odpovědi (2)

hub
hub
more options

On the MacBook (call it A) that you want to sync, go to Preferences > Sync and click on "Setup Firefox Sync". Then on the window that appear, click on "I have an account". It will show some codes in 3 boxes.

Now, on the MacBook that is already configured to sync (call it B), got to Preferences > Sync and click on "Add device". In the 3 empty boxes, enter the codes displayed on the other computer (A), and click "Continue".

You'll see on B that Sync has been setup.

Tony_Raven
Tony_Raven Autor dotazu
more options

Yes, that's what the instructions say but that's not how its working in practice. In your example above the same "Setup Firefox Sync" appears on both A and B even though B is already happily synching with Firefox Home on my iPhone and should, according to the instructions be showing the Add Device screen.