Dobrý den, nefunguje mi synchronizace Firefoxu, neví prosím někdo, v čem je problém?
Přikládám log:
1483537779894 Sync.LogManager DEBUG Flushing file log 1483537779896 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1483537779897 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1483537779897 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1483537779897 Services.Common.RESTRequest TRACE HTTP Header accept: application/json 1483537779897 browserwindow.syncui DEBUG observed: weave:ui:login:error 1483537779897 browserwindow.syncui DEBUG onLoginError: login=error.login.reason.network, sync=error.sync.prolonged_failure 1483537779899 browserwindow.syncui DEBUG _loginFailed has sync state=error.login.reason.network 1483537779900 browserwindow.syncui DEBUG _loginFailed has sync state=error.login.reason.network 1483537779925 Sync.LogManager DEBUG Log cleanup threshold time: 1482673779925 1483537780104 Sync.LogManager DEBUG Done deleting files. 1483537780237 Services.Common.RESTRequest TRACE onStartRequest: GET https://profile.accounts.firefox.com/v1/profile 1483537780238 Services.Common.RESTRequest TRACE Channel for GET https://profile.accounts.firefox.com/v1/profile returned status code 0 1483537780239 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 200 1483537780240 Services.Common.RESTRequest TRACE GET body: {"email":"bassmann@email.cz","uid":"baa248e2ee04409dbf27618cd96a241e"} 1483537780241 FirefoxAccounts DEBUG fetched profile matches cached copy 1483539249135 Sync.ErrorHandler DEBUG Beginning user-triggered sync. 1483539249135 Sync.Service DEBUG User-Agent: Firefox/50.1.0 (Windows NT 6.1; Win64; x64) FxSync/1.52.0.20161208153507.desktop 1483539249135 Sync.Service INFO Starting sync at 2017-01-04 15:14:09 1483539249135 Sync.Service DEBUG In sync: should login. 1483539249136 browserwindow.syncui DEBUG observed: weave:service:login:start 1483539249137 Sync.BrowserIDManager INFO currentAuthState returning error.login.reason.network due to previous failure 1483539249137 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1483539249137 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1483539249137 Sync.BrowserIDManager INFO currentAuthState returning error.login.reason.network due to previous failure 1483539249137 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1483539249137 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1483539249138 Sync.Service INFO Logging in the user. 1483539249139 Sync.BrowserIDManager INFO Waiting for user to be verified. 1483539249140 FirefoxAccounts DEBUG already verified 1483539249140 browserwindow.syncui DEBUG _loginFailed has sync state=error.login.reason.network 1483539249141 Sync.BrowserIDManager INFO Starting fetch for key bundle. 1483539249141 FirefoxAccounts DEBUG already verified 1483539249142 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1483539249142 FirefoxAccounts DEBUG enter getAssertion() 1483539249144 FirefoxAccounts DEBUG getKeypairAndCertificate: already have keyPair and certificate 1483539249144 FirefoxAccounts DEBUG getAssertionFromCert 1483539249145 browserwindow.syncui DEBUG _loginFailed has sync state=error.login.reason.network 1483539249151 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1483539249152 Sync.BrowserIDManager DEBUG Getting a token 1483539249153 Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1483539249154 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1483539249154 Services.Common.RESTRequest TRACE HTTP Header accept: application/json 1483539249154 Services.Common.RESTRequest TRACE HTTP Header authorization: ***** (suppressed) 1483539249154 Services.Common.RESTRequest TRACE HTTP Header x-client-state: 52926b0939b6653a6d05e31b64d4c2ba 1483539249530 Services.Common.RESTRequest TRACE onStartRequest: GET https://token.services.mozilla.com/1.0/sync/1.5 1483539249530 Services.Common.RESTRequest TRACE Channel for GET https://token.services.mozilla.com/1.0/sync/1.5 returned status code 2153398272 1483539249530 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2153398272 - 1483539249532 Sync.BrowserIDManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}}) (resource://gre/modules/services-common/tokenserverclient.js:38:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.js:62:16 < onResponse@tokenserverclient.js:273:12 < onStopRequest@rest.js:485:7 < waitForSyncCallback@async.js:98:7 < makeSpinningCallback/callback.wait@async.js:152:27 < onNotify@service.js:984:7 < WrappedNotify@util.js:165:21 < WrappedLock@util.js:120:16 < WrappedCatch@util.js:94:16 < login@service.js:1006:12 < sync/<@service.js:1258:14 < WrappedCatch@util.js:94:16 < sync@service.js:1254:5 1483539249534 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1483539249534 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1483539249534 Sync.BrowserIDManager ERROR Background fetch for key bundle failed: TokenServerClientNetworkError({"error":{}}) (resource://gre/modules/services-common/tokenserverclient.js:38:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.js:62:16 < onResponse@tokenserverclient.js:273:12 < onStopRequest@rest.js:485:7 < waitForSyncCallback@async.js:98:7 < makeSpinningCallback/callback.wait@async.js:152:27 < onNotify@service.js:984:7 < WrappedNotify@util.js:165:21 < WrappedLock@util.js:120:16 < WrappedCatch@util.js:94:16 < login@service.js:1006:12 < sync/<@service.js:1258:14 < WrappedCatch@util.js:94:16 < sync@service.js:1254:5 1483539249535 Sync.BrowserIDManager ERROR Could not authenticate: TokenServerClientNetworkError({"error":{}}) (resource://gre/modules/services-common/tokenserverclient.js:38:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.js:62:16 < onResponse@tokenserverclient.js:273:12 < onStopRequest@rest.js:485:7 < waitForSyncCallback@async.js:98:7 < makeSpinningCallback/callback.wait@async.js:152:27 < onNotify@service.js:984:7 < WrappedNotify@util.js:165:21 < WrappedLock@util.js:120:16 < WrappedCatch@util.js:94:16 < login@service.js:1006:12 < sync/<@service.js:1258:14 < WrappedCatch@util.js:94:16 < sync@service.js:1254:5 1483539249536 browserwindow.syncui DEBUG observed: weave:service:login:error 1483539249536 browserwindow.syncui DEBUG onLoginError: login=error.login.reason.network, sync=error.sync.prolonged_failure 1483539249537 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1483539249538 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. 1483539249539 Sync.ErrorHandler ERROR Sync encountered a login error 1483539249540 Sync.Service DEBUG Exception: TokenServerClientNetworkError({"error":{}}) (resource://gre/modules/services-common/tokenserverclient.js:38:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.js:62:16 < onResponse@tokenserverclient.js:273:12 < onStopRequest@rest.js:485:7 < waitForSyncCallback@async.js:98:7 < makeSpinningCallback/callback.wait@async.js:152:27 < onNotify@service.js:984:7 < WrappedNotify@util.js:165:21 < WrappedLock@util.js:120:16 < WrappedCatch@util.js:94:16 < login@service.js:1006:12 < sync/<@service.js:1258:14 < WrappedCatch@util.js:94:16 < sync@service.js:1254:5 1483539249540 Sync.Service DEBUG Not syncing: login returned false. 1483539249548 browserwindow.syncui DEBUG _loginFailed has sync state=error.login.reason.network 1483539249550 browserwindow.syncui DEBUG _loginFailed has sync state=error.login.reason.network 1483539249553 Sync.ErrorHandler DEBUG Addons installed: 6 1483539249553 Sync.ErrorHandler DEBUG - Disable Anti-Adblock, version 3.1.1-signed.1-signed, id {d49a148e-817e-4025-bee3-5d541376de3b} 1483539249553 Sync.ErrorHandler DEBUG - Stylish, version 2.0.7, id {46551EC9-40F0-4e47-8E18-8E5CF550CFB8} 1483539249553 Sync.ErrorHandler DEBUG - Flash Video Downloader - YouTube HD Download [4K], version 15.0.3, id artur.dubovoy@gmail.com 1483539249553 Sync.ErrorHandler DEBUG - Adblock Plus, version 2.8.2, id {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} 1483539249553 Sync.ErrorHandler DEBUG - Flagfox, version 5.1.18, id {1018e4d6-728f-4b20-ad56-37578a4de76b} 1483539249554 Sync.ErrorHandler DEBUG - MEGA, version 3.7.19, id firefox@mega.co.nz 1483539249554 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1483539249554 FirefoxAccounts DEBUG getOAuthToken enter
Upravil uživatel Michal Stanke dne
Všechny odpovědi (8)
S tímto jsem se bohužel/naštěstí nikdy nesetkal. Ta synchronizace nefunguje hned po nastavení, nebo dříve fungovala? Zkoušel(a) jste se odhlásit a znovu přihlásit, případně Sync nastavit v úplně novém profilu Firefoxu?
Synchronizace fungovala ještě nedávno. Odhlášení jsem samozřejmě zkoušel, stejně tak i vytvoření nového účtu. Totožný problém.
Nahlásil jsem tedy jako bug 1328857 a přiložil uvedený log.
Dobře, děkuji.
Pro investigaci chyby jsem byl požádán o poslání dalších podrobnějších informací o nastavení Firefoxu. Můžete mi prosím poslat data s technickými informacemi?
Najdete je v hlavní nabídce Nápověda > Technické informace a nebo po zadání about:support do adresního řádku. Poté stačí kliknout na tlačítko Zkopírovat data do schránky.
Děkuji.
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"application": {
"name": "Firefox",
"osVersion": "Windows_NT 6.1",
"version": "50.1.0",
"buildID": "20161208153507",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:50.0) Gecko/20100101 Firefox/50.0",
"safeMode": false,
"updateChannel": "release",
"supportURL": "https://support.mozilla.org/1/firefox/50.1.0/WINNT/cs/",
"numTotalWindows": 1,
"numRemoteWindows": 0,
"remoteAutoStart": false,
"autoStartStatus": 7
},
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.hashstats_reported": 1,
"browser.cache.disk.filesystem_reported": 1,
"browser.cache.disk.capacity": 1048576,
"browser.cache.frecency_experiment": 1,
"browser.cache.disk.parent_directory": "D:\\ZZfrfxcache",
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.cache.disk.smart_size.enabled": false,
"browser.download.importedFromSqlite": true,
"browser.download.useDownloadDir": false,
"browser.places.smartBookmarksVersion": 8,
"browser.sessionstore.upgradeBackup.latestBuildID": "20161208153507",
"browser.startup.homepage_override.mstone": "50.1.0",
"browser.startup.homepage": "about:newtab",
"browser.startup.homepage_override.buildID": "20161208153507",
"browser.tabs.loadInBackground": false,
"browser.tabs.remote.autostart.2": true,
"browser.urlbar.userMadeSearchSuggestionsChoice": true,
"dom.apps.lastUpdate.buildID": "20161019084923",
"dom.push.userAgentID": "424d024b477745bd9759d0a54f656c58",
"dom.apps.reset-permissions": true,
"dom.apps.lastUpdate.mstone": "49.0.2",
"dom.mozApps.used": true,
"extensions.lastAppVersion": "50.1.0",
"font.language.group": "x-western",
"font.internaluseonly.changed": false,
"gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11": false,
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"gfx.crash-guard.d3d11layers.deviceID": "0x1187",
"gfx.driver-init.deviceID": "0x1187",
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"gfx.driver-init.status": 2,
"gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle": true,
"gfx.crash-guard.d3d11layers.feature-d3d11": true,
"gfx.crash-guard.status.glcontext": 2,
"gfx.crash-guard.d3d11layers.feature-d2d": true,
"gfx.crash-guard.status.d3d11layers": 2,
"gfx.driver-init.feature-d3d11": true,
"gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp": false,
"gfx.driver-init.feature-d2d": true,
"gfx.direct3d.last_used_feature_level_idx": 0,
"gfx.crash-guard.status.d3d9video": 2,
"media.gmp-eme-adobe.lastUpdate": 1461736828,
"media.webrtc.debug.aec_log_dir": "C:\\Users\\Jirka\\AppData\\Local\\Temp/",
"media.webrtc.debug.log_file": "C:\\Users\\Jirka\\AppData\\Local\\Temp/WebRTC.log",
"media.gmp-widevinecdm.lastUpdate": 1474798048, "media.gmp-gmpopenh264.lastUpdate": 1471535478, "media.benchmark.vp9.versioncheck": 1, "media.gmp-eme-adobe.abi": "x86_64-msvc-x64", "media.gmp-widevinecdm.abi": "x86_64-msvc-x64", "media.hardware-video-decoding.failed": false, "media.gmp-gmpopenh264.version": "1.6", "media.gmp-manager.lastCheck": 1484309570, "media.gmp-widevinecdm.version": "1.4.8.903", "media.gmp-eme-adobe.version": "17", "media.gmp.storage.version.observed": 1, "media.benchmark.vp9.fps": 230, "media.gmp-gmpopenh264.abi": "x86_64-msvc-x64", "media.gmp-manager.buildID": "20161208153507", "network.predictor.cleaned-up": true, "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 123605, "places.database.lastMaintenance": 1484215555, "plugin.importedState": true, "plugin.disable_full_page_plugin_for_types": "application/pdf", "print.printer_Canon_MG5200_series_Printer_WS.print_in_color": true, "print.printer_Canon_MG5200_series_Printer.print_edge_right": 0, "print.printer_Canon_MG5200_series_Printer.print_paper_name": "", "print.printer_Canon_MG5200_series_Printer.print_bgimages": true, "print.printer_Canon_MG5200_series_Printer_WS.print_paper_height": " -1,00", "print.printer_Canon_MG5200_series_Printer_WS.print_unwriteable_margin_top": 0, "print.printer_Canon_MG5200_series_Printer_WS.print_page_delay": 50, "print.printer_Canon_MG5200_series_Printer_WS.print_bgimages": true, "print.printer_Canon_MG5200_series_Printer.print_unwriteable_margin_bottom": 0, "print.printer_Canon_MG5200_series_Printer.print_margin_bottom": "0.5", "print.printer_Canon_MG5200_series_Printer.print_resolution": 600, "print.printer_Canon_MG5200_series_Printer_WS.print_paper_name": "", "print.printer_Canon_MG5200_series_Printer_WS.print_unwriteable_margin_left": 0, "print.printer_Canon_MG5200_series_Printer.print_scaling": " 0,60", "print.printer_Canon_MG5200_series_Printer.print_duplex": 0, "print.printer_Canon_MG5200_series_Printer_WS.print_reversed": false, "print.printer_Canon_MG5200_series_Printer_WS.print_resolution": 600, "print.printer_Canon_MG5200_series_Printer.print_page_delay": 50, "print.printer_Canon_MG5200_series_Printer_WS.print_headercenter": "", "print.printer_Canon_MG5200_series_Printer_WS.print_footerright": "&D", "print.printer_Canon_MG5200_series_Printer_WS.print_to_file": false, "print.printer_Canon_MG5200_series_Printer.print_paper_height": " -1,00",
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"print.printer_Canon_MG5200_series_Printer.print_orientation": 1, "print.printer_Canon_MG5200_series_Printer.print_downloadfonts": false, "print.printer_Canon_MG5200_series_Printer.print_margin_top": "0.5", "print.printer_Canon_MG5200_series_Printer_WS.print_headerleft": "&T", "print.printer_Canon_MG5200_series_Printer.print_edge_bottom": 0, "print.printer_Canon_MG5200_series_Printer.print_paper_data": 9, "print.printer_Canon_MG5200_series_Printer_WS.print_orientation": 0, "print.printer_Canon_MG5200_series_Printer_WS.print_edge_top": 0, "print.printer_Canon_MG5200_series_Printer.print_oddpages": true, "print.printer_Canon_MG5200_series_Printer.print_edge_left": 0, "print.printer_Canon_MG5200_series_Printer_WS.print_evenpages": true, "print.printer_Canon_MG5200_series_Printer_WS.print_edge_left": 0, "print.printer_Canon_MG5200_series_Printer_WS.print_headerright": "&U", "print.printer_Canon_MG5200_series_Printer_WS.print_unwriteable_margin_right": 0, "print.printer_Canon_MG5200_series_Printer_WS.print_footercenter": "", "print.printer_Canon_MG5200_series_Printer.print_evenpages": true, "print.printer_Canon_MG5200_series_Printer.print_headerleft": "&T", "print.printer_Canon_MG5200_series_Printer_WS.print_bgcolor": true, "print.printer_Canon_MG5200_series_Printer_WS.print_paper_width": " -1,00", "print.printer_Canon_MG5200_series_Printer_WS.print_footerleft": "&PT", "print.printer_Canon_MG5200_series_Printer_WS.print_margin_bottom": "0.5", "print.printer_Canon_MG5200_series_Printer_WS.print_shrink_to_fit": false, "print.printer_Canon_MG5200_series_Printer.print_unwriteable_margin_right": 0,
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"print.printer_Canon_MG5200_series_Printer.print_unwriteable_margin_top": 0,
"print.printer_Canon_MG5200_series_Printer_WS.print_margin_right": "0.5",
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"print.printer_Canon_MG5200_series_Printer.print_edge_top": 0, "privacy.sani
Dnes se mi synchronizace rozjela, a to na všech zařízeních. Bohužel netuším, co bylo příčinou. V každém případě děkuji za pomoc.
Bohužel vlastně nemáte zač.