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Trying to download the latest Firefox on Windows 7 laptop but the Firefox setup page says it's downloading for 1hour now and shows no signs of finishing.

  • 4 odpovědi
  • 1 má tento problém
  • 1 zobrazení
  • Poslední odpověď od Martin-Hills

Martin-Hills
Martin-Hills
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My laptop is protected with the AVG AntiVirus free package. The Windows Firewall is on.

My laptop is protected with the AVG AntiVirus free package. The Windows Firewall is on.

Zvolené řešení

No need to go to ftp to get the full setup when there is https://www.mozilla.org/firefox/all/

To find this link go to mozilla.org -> Green box and Systems & Languages link below the Download.

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Všechny odpovědi (4)

jayelbe
jayelbe
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Hi Martin,

Sorry to hear Firefox isn't downloading.

I'd like to try a different download link with you. Could you follow this instructions and let us know whether they work?

  1. Go to: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/latest/win32/
  2. Click the relevant link for your locale/language. (British English is en-GB, US English is en-US, etc)
  3. Click Firefox Setup 34.0.5.exe. This is quite a large file, so might take a few minutes to download. Once it's downloaded, run the file and it should install Firefox.

To explain: the Firefox Setup 34.0.5.exe file will contain everything you need to install Firefox. Firefox Setup Stub 34.0.5.exe is the normal installer - it doesn't include all of the Firefox files, but instead will download them after you start the installation. Hopefully if we download the full Firefox installer, it will work.

Cheers,

Jayelbe

James
James
  • Top 25 Contributor
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Zvolené řešení

No need to go to ftp to get the full setup when there is https://www.mozilla.org/firefox/all/

To find this link go to mozilla.org -> Green box and Systems & Languages link below the Download.

jayelbe
jayelbe
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Ah, thanks James! TIL.

Martin-Hills
Martin-Hills Autor dotazu
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jayelbe said

Hi Martin, Sorry to hear Firefox isn't downloading. I'd like to try a different download link with you. Could you follow this instructions and let us know whether they work?
  1. Go to: https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/latest/win32/
  2. Click the relevant link for your locale/language. (British English is en-GB, US English is en-US, etc)
  3. Click Firefox Setup 34.0.5.exe. This is quite a large file, so might take a few minutes to download. Once it's downloaded, run the file and it should install Firefox.
To explain: the Firefox Setup 34.0.5.exe file will contain everything you need to install Firefox. Firefox Setup Stub 34.0.5.exe is the normal installer - it doesn't include all of the Firefox files, but instead will download them after you start the installation. Hopefully if we download the full Firefox installer, it will work. Cheers, Jayelbe

Hi Jayelbe Thanks for the suggested solution. Yes it has worked! Martin