some subfolders have disappeared

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I ha… (read more)

Suddenly, bizarrely, some of my sub folders have disappeared. They are not "greyed out". They have totally disappeared. I now missing important content, that I need. I have been unable to find a solution by browsing on this forum. Can anyone help? And if they are gone for good, can anyone suggest how I can prevent this from happening again?

Asked by chandi1 1 week ago

Last reply by chandi1 4 days ago

Can't get on my email and warning message

I keep getting a warning...Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mai… (read more)

I keep getting a warning...Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. I have no idea why it started or what that means. Help please?! Now I cannot even write an email. It's like it signed me out?

Asked by churchoffice3 4 days ago

Last reply by churchoffice3 4 days ago

Compact Junk & Trash

Windows 11 128.4.3 (64 bit) When I used to empty Junk (and compact) & Trash, I would then File / Compact Folders that would show how much space I was saving - I do n… (read more)

Windows 11 128.4.3 (64 bit)

When I used to empty Junk (and compact) & Trash, I would then File / Compact Folders that would show how much space I was saving - I do not see how much space I am saving now for the past couple of months.

Did a Setting get changed ???

Asked by Mike 4 days ago

What is mozmail?

Occasionally I attempt to access a web site and the system asks if I want to sign in with e.g. b2clogin.com I really dont want this and would pfrefer to sign in with my e… (read more)

Occasionally I attempt to access a web site and the system asks if I want to sign in with e.g. b2clogin.com I really dont want this and would pfrefer to sign in with my email and password. Any help much appreciated!

Asked by Peter Rawbone 4 days ago

thunderbird mails

bonjour je souhaitais transferer mails orange vers thnderbird l 'operation avait bien commencé mais thunder n'importait qu' une adresse mail orange imap le seconde ne voy… (read more)

bonjour je souhaitais transferer mails orange vers thnderbird l 'operation avait bien commencé mais thunder n'importait qu' une adresse mail orange imap le seconde ne voyant rien venir j'ai en imap j'ai choisi pop et la catastrophe ! thunder me redemande un nouveau mot de passe en permanence pour pop de guerre lasse j'ai tout supprimer de mon pc windows 10 mais à chaque fois que le veux le réinstaller, meme blocage et je n'ai plus rien

Asked by dominique marionnet 4 days ago

Calendar data is correct in the preview window, but incorrect when editing

Calendar data is correct in preview, but incorrect when editing The dates in the preview (when I move the mouse over the calendar entry) are always correct. However, the… (read more)

Calendar data is correct in preview, but incorrect when editing

The dates in the preview (when I move the mouse over the calendar entry) are always correct. However, they differ from the entry when I click on Edit.

But it works for me when I delete cache.sqlite. However, I then delete the newer entry (which is displayed correctly in the preview).

Any ideas? Where does the preview data come from? Obviously from a different source than the data displayed in the edit view?

Asked by marko123 4 days ago

Received Emails Extended Line Spacing

For a short while now all my received emails have extended line spacing resulting in excessive white space. I've not knowingly done anything to cause this. Is this someth… (read more)

For a short while now all my received emails have extended line spacing resulting in excessive white space. I've not knowingly done anything to cause this. Is this something I can put right and how do I go about it?

Asked by Mike Penk 4 days ago

Deleting an email - With Remote content Allowed vs. Disallowed

I'm using the latest version of TB: 128.4.3esr (32-bit) . . . But, I think I have noticed this on previous versions, also. I like to Disallow Remote content from loadin… (read more)

I'm using the latest version of TB: 128.4.3esr (32-bit) . . . But, I think I have noticed this on previous versions, also.

I like to Disallow Remote content from loading, for security purposes, and then to select to Allow it or not.

But I notice that if Remote content is Disallowed, when I click to delete the email, sometimes it works as expected, and sometimes it does not. The problem is, it's like it deletes it, but then another copy of the email appears. It will not delete. I have to hit Escape, and then delete it in the list. Then that does nothing. I have to close and re-open TB to see that the email is gone.

This is in contrast to how if I just Allow Remote content, deleting an email always works as expected, but then there is the security risk.

If you get a lot of emails you don't want, it's nice to be able to delete them quickly.

What is hanging it up, if you Disallow Remote content?

I have tried Deleting smart mailboxes and virtualFolders.dat . . . This didn't do anything

Asked by sludge7051-x 4 days ago

Thunderbird Restarting Always - Impossible to Use

My Thunderbird restarts (crashes) repetitively, it is impossible to use it. It started when I tried to mark as read the last message of the inbox of the main account, as … (read more)

My Thunderbird restarts (crashes) repetitively, it is impossible to use it. It started when I tried to mark as read the last message of the inbox of the main account, as it crashed when just selecting that message, I tried other ways to have it marked as read, without success. The last thing I did was selecting all the messages in the inbox and marking all of them as read, and now, I do not get to solve the crash problem, even after marking all the messages as unread again. Thunderbird now enters but crashes in a few seconds, turning it impossible to use it. Does anyone know how to solve it? (It seems to be a little BUG in Thunderbird).

Asked by Ivens 4 days ago

Our Thunderbird accounts suddenly stopped receiving emails yesterday. Have no idea why

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but… (read more)

Why would we suddenly stop receiving emails on ALL our thunderbird emails at 300 pm 11/20/24? Some get message local network down. Can send test and that goes through but outside vendors not receiving. How do we troubleshoot? need help because do not know where to look

Asked by Cornelia Franz 4 days ago

I cant delete mails in normal way

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can sy… (read more)

good day First I was informed to empty my mailbox, I have already deleted about 400 emails from a folder. Hold down Ctrl, e.g. select 27 emails, right click, trash can symbol - 27 emails deleted. If I continue to do this, only the bottom of the selected emails will be deleted. Deleting another 600 emails in this way would take the whole day. What is the reason for this, how can I fix the problem?

Asked by till11 4 days ago

Last reply by till11 4 days ago

Repeatedly requesting passwords

Is there no way to stop thunderbird from constantly asking for pw? None of the posted suggestions work. In addition, oassword manager saves some in the wrong format -… (read more)

Is there no way to stop thunderbird from constantly asking for pw? None of the posted suggestions work. In addition, oassword manager saves some in the wrong format - stmp/ instead of imap/

Any ideas are welcome before I am forced out of thunderbird.

Asked by roy13 4 days ago

You are about to override how Thunderbird identifies this site.

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with an… (read more)

Hello. A few months ago, folk on here kindly helped me fix my connection to Outlook accounts. But, suddenly, things have gone wrong... though I have done nothing with any settings. I get the message: "You are about to override how Thunderbird identifies this site." If I click on "Get Certificate", nothing happens. If I remove ".587" from the field, I get "Peer's Certificate is not recognised". But I can't get or send any emails. Does anyone have any suggestions, please? Thanks!

Asked by BarryS 4 days ago

E-mail

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix i… (read more)

Whenever I delete an e-mail from my inbox, all the other messages disappear. I have to exit Thunderbird and re-enter to get them back. What is going on and how do I fix it please ?

Asked by m.j.summers 4 days ago

saved search for messages not older that 5 days is not working

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right o… (read more)

I created a saved search on Thunderbird (POP, mac M1) to get all messages not older that 5 days. The result is aberrant: only a few messages are found and not the right ones.

I tried deleting and recreating the smart folder, with no success. I also tried to compact folders. No improvement.

Asked by GéraldT 5 days ago

Last reply by GéraldT 4 days ago

Remote content option is not available in yellow bar.

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the… (read more)

I am running 128.4.4 on Mac 15.1.1. When a message is received and viewed under Original HTML when viewing the email, I have the standard yellow images removed bar at the top of the email. Still, the option button on the right is no longer available to select download.

I have tried the following with no luck: a. Restarted in safe mode with no add-ons b. Made sure that the Allow remote content is unchecked. c. Made sure that permissions.default.image is set to 1 d. Reinstalled Thunderbird e. Made sure that exceptions for the add-ons are empty. f. Clearing out disk cache and history.


Thanks in advance for any help.

Asked by mcgovern.michael 4 days ago