Firefox crashes
Everytime I try to open Firefox, it gives me a Crash Report thru Mozilla Crash Reporter. I've submitted the crash report a number of times. I need to be able to access Firefox. I did change my modem but not sure if that would have anything to do with Firefox crashing. Thanks so much for your help. MaureenR
Chosen solution
Yes, you can use another browser like IE to download Firefox 8. You won't lose your bookmarks or any other data or settings.
See How to install Firefox on Windows for help installing. Note that this crash and the solution (reinstalling Firefox) is included in the Latest Firefox issues article.
(For the record) Here is the crash report (from your "more system details"):
https://crash-stats.mozilla.com/report/index/37ba00e7-dcf4-4b8c-b920-99d212111112
... and related bug: 691847 RESOLVED FIXED Firefox Startup Crash @ js::Bindings::getLocalNameArray
Read this answer in context 👍 1All Replies (5)
upgrade your browser to Firefox 8 and check
I can't open the Firefox browser to upgrade it. Do I download the latest version into IE? I don't want to lose any bookmarks.
Thanks
Chosen Solution
Yes, you can use another browser like IE to download Firefox 8. You won't lose your bookmarks or any other data or settings.
See How to install Firefox on Windows for help installing. Note that this crash and the solution (reinstalling Firefox) is included in the Latest Firefox issues article.
(For the record) Here is the crash report (from your "more system details"):
https://crash-stats.mozilla.com/report/index/37ba00e7-dcf4-4b8c-b920-99d212111112
... and related bug: 691847 RESOLVED FIXED Firefox Startup Crash @ js::Bindings::getLocalNameArray
Modified by AliceWyman
Hi,
Thanks so much for all your help. I was hesitant but went ahead & downloaded 8 & no problems. Bookmarks there.
Thanks again too for the quick responses, MaureenR
Hey, that's great! Glad to hear that everything is working now.