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Email address of Firefox Sync Account does no longer exist

karl.schwerdt
karl.schwerdt
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Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

Hello, there still is a Firefox Sync account for the email address fraavunbensem@hotmail.de. This is the email address of my late mother. I closed the email account years ago, but now I cannot even close the corresponding Firefox Sync account. Thanks y'all for your help!! Karl

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you no longer have access to the email account then you are out of luck with removing or disconnecting services associated to this account unless you have access to a device that is still connected.

karl.schwerdt
karl.schwerdt Question owner
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Hi cor-el,

thanks for your reply, but this doesn't exactly solve my problem, I probably did not state my question clear enough. I don't need access to this account, I just wanted Mozilla to DELETE the account fraavunbensem@hotmail.de

Would that be possible? Thanks a lot for your help!

Karl