Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

not remembering spam message settings

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by Matt

more options

Howdy

I am having a problem with marking junk mail - well actually marking mail that Thunderbird thinks is junk mail as not junk.

I mark it as not junk (I've tried clicking the "not junk" icon as well as clicking the icon alongside the message) but next time I load Thunderbird they are all marked as junk again.

I thought it might be a "wait a few days and it'll catch up" thing, but this has been going on for a few weeks now.

Any suggestions would be greatly appreciated :)

Cheers David

Howdy I am having a problem with marking junk mail - well actually marking mail that Thunderbird thinks is junk mail as not junk. I mark it as not junk (I've tried clicking the "not junk" icon as well as clicking the icon alongside the message) but next time I load Thunderbird they are all marked as junk again. I thought it might be a "wait a few days and it'll catch up" thing, but this has been going on for a few weeks now. Any suggestions would be greatly appreciated :) Cheers David

All Replies (1)

more options

is this a yahoo imap account (or AOL as they are not apparently both the same thing.)