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Why won't Firefox allow Goodsearch to install its toolbar?

  • 10 odgovori
  • 2 ima ovaj problem
  • 122 views
  • Posljednji odgovor poslao BayouBengalFan

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Specifically, it prevents Goodsearch from asking me to installing the software

Specifically, it prevents Goodsearch from asking me to installing the software

All Replies (10)

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When you are on their page, before clicking the link, could you check the permission setting on the Page Info dialog (either):

  • right-click and choose View Page Info > Permissions
  • Tools menu > Page Info > Permissions

It's the "Install Extensions or Themes" permission. If it's set on block, change it to Allow and then close the dialog and try again.

Any luck?

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No luck, but I did get some info. A dialog box tells me that it couldn't be installed because Firefox can't modify the needed file. I just got the latest version of Firefox, and apparently this wasn't an issue with the older one.

Thanks anyway. These things are good to know.

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Try to set the extensions.alwaysUnpack pref to true on the about:config page.

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Thanks, cor-el, but you're looking at a first-class technophobe. I got lost at "profile files" and totally spooked at "don't try unless you know what you're doing" and "This could void your warranty." Sorry I'm such a cyber-wimp. I do appreciate the support and help, though.

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Hello BayouBengalFan, try cor-el's suggestion, the message :

This could void your warranty....I'll be careful, I promise!, it is a joke, just to be little careful, i'll write the steps analytical :

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise!, to continue to the about:config page.
  3. In the Search area type(or copy/paste from here) the extensions.alwaysUnpack
  4. double-click on it to make it TRUE (it is false by default)
  5. close the about:config tab (or window), exit firefox and restart-it.

yes, you can do it


thank you

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Thanks, ideato. I made the changes, and they did take (yea!) Unfortunately, I get the same message: Firefox can't modify the needed file. Well, there's something to be said for moral victories.

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mmmm, i think another option is to Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

if you find something....unclear, please tell us


thanks again

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Thanks again, but that was one of the first things I tried. I might try to see if the folks at Goodsearch have heard about this problem from other users. If so, they might have the fix.

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Hi BayouBengalFan,

I'm so sorry for the trouble! Can you tell me which tool you wanted to install?

Was it the GoodApp toolbar: https://support.cdn.mozilla.net/media/uploads/images/2013-09-13-11-18-27-f50b3c.png

Or the Goodshop ToGo button: https://support.cdn.mozilla.net/media/uploads/images/2013-09-13-11-18-40-ef7a52.png

Thank you!

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It's the toolbar.