Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird will not get new emails

  • 8 odgovori
  • 1 ima ovaj problem
  • 3 views
  • Posljednji odgovor poslao Matt

more options

I use Thunderbird as a front end for one email account (Gmail). It was working until a couple days ago. Now I have several new emails in Gmail and Thunderbird will not get them. The Gmail account settings are correct, Thunderbird just does not seem to work. Possibly related to the 78.2.2 update?

I use Thunderbird as a front end for one email account (Gmail). It was working until a couple days ago. Now I have several new emails in Gmail and Thunderbird will not get them. The Gmail account settings are correct, Thunderbird just does not seem to work. Possibly related to the 78.2.2 update?

All Replies (8)

more options

If mail arrives in webmail but not TB, there may be a log jam:

https://support.mozilla.org/en-US/questions/1301414

more options

That did not work.

more options

What are your settings? Incoming and outgoing servers, ports, security, authentication, User Name format.

more options

Incoming server imap.gmail.com port 993 outgoing server smtp.gmail.com port 465 security SSL/TLS authentication OAuth2

more options

Do you have also other accounts set on TB or only that one with Gmail?

more options

I use Thunderbird as a front end for one email account (Gmail).

more options

Hold on! It has suddenly started working again. Dunno why, I changed nothing.

more options

PapaMAS said

Hold on! It has suddenly started working again. Dunno why, I changed nothing.

it is relatively common occurrence when Thunderbird updates that software firewall associated with anti virus/internet security suites actually causes mail to not flow until the firewall gets an update. Sudden resumption of service is a hallmark of this sort of thing.