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Trying to reinstall firefox but the profile has been deleted

  • 2 odgovori
  • 1 ima ovaj problem
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  • Posljednji odgovor poslao rcrane10

rcrane10
rcrane10
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I was having problems with Firefox, so I decided to uninstall and reinstall. However, after downloading firefox I got the error message that firefox would not load because my profile was missing. I can't seem to get past this.

I was having problems with Firefox, so I decided to uninstall and reinstall. However, after downloading firefox I got the error message that firefox would not load because my profile was missing. I can't seem to get past this.

Izabrano rješenje

That's definitely not what you want to hear. Did the uninstaller ask you whether you wanted to save or remove your data? Normally it would default to saving your data.

This article has some options for generating a new profile to get Firefox up and running. I suggest using Method 2. It may help to set Windows to show hidden files and folders as well.

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All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Odabrano rješenje

That's definitely not what you want to hear. Did the uninstaller ask you whether you wanted to save or remove your data? Normally it would default to saving your data.

This article has some options for generating a new profile to get Firefox up and running. I suggest using Method 2. It may help to set Windows to show hidden files and folders as well.

rcrane10
rcrane10 Vlasnik pitanja
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Thanks. This solved my problem.