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my IM chat screen box in Yahoo mail stopped opening it works in internet explorer

  • 2 উত্তরসমূহ
  • 18 এই সমস্যাটি আছে
  • 1 দেখুন
  • শেষ জবাব দ্বারা fred1228723

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when I open Yahoo and go to my e mail there is a place that tell me what contacts are available and I use just click on there name an a IM box would appear now nothing happens. I was with teck support with yahoo and I tried going thru internet explorer and it works thru this search engine I would rather have Firefox if someone has the fix for this

when I open Yahoo and go to my e mail there is a place that tell me what contacts are available and I use just click on there name an a IM box would appear now nothing happens. I was with teck support with yahoo and I tried going thru internet explorer and it works thru this search engine I would rather have Firefox if someone has the fix for this

সমাধান চয়ন করুন

Hi fred1228723,

This sounds like a known issue reported here:

https://bugzilla.mozilla.org/show_bug.cgi?id=713014

There was a workaround posted, but I've not tested it myself. Here are the steps.

  1. Go into Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
  2. Then go back and switch it to small window and press OK.

Once the bug is officially resolved, you could try running a Nightly or Aurora build to use the fix early.

Hopefully this helps!

প্রেক্ষাপটে এই উত্তরটি পড়ুন। 👍 3

All Replies (2)

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চয়ন করা সমাধান

Hi fred1228723,

This sounds like a known issue reported here:

https://bugzilla.mozilla.org/show_bug.cgi?id=713014

There was a workaround posted, but I've not tested it myself. Here are the steps.

  1. Go into Yahoo Messenger Options - Change the Window in the dropdown to Tab and press OK.
  2. Then go back and switch it to small window and press OK.

Once the bug is officially resolved, you could try running a Nightly or Aurora build to use the fix early.

Hopefully this helps!

Matt_G দ্বারা পরিমিত

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Thanks Matt I tried what you said and it never changed to tabs the cursor just showed it was reading after about 10 min of this I went back and changed to small windows and it worked Thanks again Fred