hello, you can see your prior questions in the forum at https://support.mozilla.org/en-US/questions/all?owner=mine&show=all & you will be notified by mail if they receive replies. like most other freeware products, mozilla does not offer support over the phone...

Sorry support not provided by phone.

You should be able to subscribe to threads to get email alerts

• https://support.mozilla.org/en-US/users/settings

Use this location to follow your activity

• https://support.mozilla.org/en-US/questions/all?fpa=1&show=all&owner=all
• Or see search links here https://support.mozilla.org/en-US/user/Catharine
  • https://support.mozilla.org/en-US/search?a=1&asked_by=Catharine&sortby=1&w=2
    1. First one https://support.mozilla.org/questions/1064730
    2. This one is https://support.mozilla.org/en-US/questions/1064733

Your other thread is under the Mobile component.

• Mozilla/5.0 (iPhone; CPU iPhone OS 8_3 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12F70

Is your question about Firefox on a desktop computer?

If that is the case then we can move the question from Mobile to Firefox support.

If you should find other support, they may be fake. Especially $$$$$$$$