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I recently tried logging in to my account at a financial institution and in addition to my user name and password they wanted to send me a verification code. I have no means other than e-mail to receive the code so I cannot log in. E-mail is not one of their optional ways to get the code. They say they have not changed their procedures. Could there possibly be something in the latest Firefox updates that could cause this problem?

I have been unable to complete the update/upgrade of Firefox on my Laptop. Upon starting my computer I have downloaded the upgrade file offered in the opening message. It performs normally right up to the end when it gives a message that something went wrong. It then offers an alternate download and method to upgrade which downloads fine and begins to install. At the end of this install, the install wizard says "finished" however despite the "Launch Firefox" box is checked, it never opens Firefox. For some reason the update is not completing, and now I am having trouble with some Apps opening which I suspect is due to the browser being out of date. I have tried clearing my Cache and Cookies and re-trying but have remained unsuccessful. I really could use some assistance with getting my browser successfully updated. Best Regards, Brian

I keep getting Bad Certificate when I try to print from my Android phone. I can print from my tablet but I keep getting the message, Firefox preventing this print, Bad Certificate?

I will have to stop using Mozilla after many years - sad. But I am getting links blocked by stupid error messages about security when the sources are well known and protected. Today it was the Journal of the American Medical Association. I have no time to deal with this nonsense.

I am unable to download new email from my Yahoo/ATT account. I get no error message when I try. Previously worked without a problem for several months after having installed Thunderbird on my new PC running Win11.

For some reason any bottom toolbar in firefox (youtube is for example) is not completely at the bottom. After tinkering around the settings a bit I found that the Scroll to Hide Toolbar setting when disabled is the exact height of the toolbar offset. I'm not seeing that many solutions to this online that's recent.

I have had software problems recently and have lost a number of functions that I could use your help with. My browser is Firefox. And for my home page I use "my.earthlink".

Upon completion of the repair, I discovered that all my stored passwords and user names were lost. I had 189 protected items that are now gone. Does your program (Mozilla/Firefox) have a cloud file or another method to retrieve this information?

Hi. Recently, in my Firefox browser on Windows, there is a new "News" section on the new tab page - how can I get rid of this??

I like the Pocket stories on the new tab page, precisely because they are usually *not* news - they are interesting, thought-provoking, or quirky stories that provide a break from actual news headlines. I need to escape the actual "breaking news." Please allow users to get ride of the "real" news section.

Hi, I use Thunderbird to recieve my emails and I save my emails on my mac but I see that the content of almost all emails from december 2023 to august 2024 are disappeared. The emails are not lost. It is only the content and the header? It is strange.

Sporadically, in Thunderbird Mobile Android (Pixel 9), deleted emails do not go into the Trash Folder. E.g., as of today it shows some emails deleted today, but then there is a gap going back 4 days. Nor does it (the Trash Folder) appear to sync with the server which shows "No Messages" on my Windows 11 computer. Started about 4-5 days ago (21Nov).

Hello,

interesting behavior with a CalDaV calendar entry/date.

Scenario: Create a calendar-entry (date) with an alarm-setting (1h before...). Wait until the new entry is synced to the CalDAV server, in my case a Nextcloud. Close TB. Got to the Nextcloud calendar, or to and other client with that CalDAV Calendar, and remove the alarm, I do frequently in case the date paste... Start TB. After sync of the calendar, TB is telling you, that the date was changed at the server and asked "how to handle the detected conflict" (see screenshot). But 1. it isn't a conflict, just a normal change, which should change the local, "old" date 2. acting on the conflict resolution by pressing the button "Skip changes, load new" (Änderungen verwerfen und neu laden), I'm expecting to get the server version exchanging the local, old one... It does not: The local version will stay with the alarm. These date will not sync to server until TB is restarted. The alarm is now back on the server.

If the alarm is removed at the server (or on another client) while TB is running, the alarm is removed locally as "normal" change by synchronization...

I guess it is a bug!?

I'm using TB Version 128.4.3esr; build-id: 20241108210256 on Windows 11 (64bit). But this is also with TB under Linux (ubuntu, mint)

Gruss Ralf