Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have been to your plug in update page 9 times now and follow the instructions i still keep getting the message and can't use some funtions as a result

rhondamac
rhondamac
more options

I gave you all the details and I am about to delete firefox for driving me nuts please respond

I gave you all the details and I am about to delete firefox for driving me nuts please respond

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

For Flash, the current version is 11.7. Usually Adobe's installer is able to replace a recent version with the current one but if that is not working, Adobe also supplies an uninstaller to completely remove Flash so you can start fresh. This article has a link: Flash Plugin - Keep it up to date and troubleshoot problems.

For PDF, the plugin check site only considers the 11 series to be current. If you prefer to keep the 10 series (Adobe Reader X or Adobe Acrobat X), you can update to 10.1.7. I suggest using the update feature inside your Adobe Reader/Acrobat product to do that. For Adobe Reader X, use Help > Check for Updates.

Does that help?