Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot load https://svrs.cbp.dhs.gov/ and have cleared caches, and disabled ipv6 etc.. Adding www prefix causes it to take longer before giving up.

  • 2 replies
  • 9 have this problem
  • 1 view
  • Last reply by danmapes

danmapes
danmapes
more options

I have windows 7, and I.E. 9, and Firefox 5. I cannot load https://svrs.cbp.dhs.gov/ with either. If I prefix with www it takes Firefox longer to give up. 

This also happened with I.E. 9, was related to add ons. I disabled all of them and the site loads. However this did not work with Firefox and it remains a problem. I have disabled ipv6, cleared caches, and at this point given up.

Regards Dan Mapes

I have windows 7, and I.E. 9, and Firefox 5. I cannot load https://svrs.cbp.dhs.gov/ with either. If I prefix with www it takes Firefox longer to give up. This also happened with I.E. 9, was related to add ons. I disabled all of them and the site loads. However this did not work with Firefox and it remains a problem. I have disabled ipv6, cleared caches, and at this point given up. Regards Dan Mapes

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Do you have a problem with other secure sites?

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

danmapes
danmapes Question owner
more options

Not at all. This is the one site that remains a problem. All others behave very well.