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Thunderbird no longer connects with verizon.net email

  • 2 replies
  • 1 has this problem
  • 25 views
  • Last reply by P_Hess

P_Hess
P_Hess
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I have been using Thunderbird for many years to read and send my verizon.net email. 2 days ago I started getting the error message "Sending of password for user ____@verizon.net did not succeed. Mail server pop.verizon.net responded [SYS/TEMP] server error - Please try again later." I am running Thunderbird 91.5.0 on Windows 10. In the various help files, I see reference to OAuth2 authentication. Thunderbird won't let me select this for pop.verizon.net. I tried automatically selecting authentication but Thunderbird sets authentication to "Normal". The AOL documentation shows that I can use IMAP instead of POP, but Thunderbird won't let me set anything but POP. How can I get reconnected to verizon.net email? Thanks Penn Hess

I have been using Thunderbird for many years to read and send my verizon.net email. 2 days ago I started getting the error message "Sending of password for user ____@verizon.net did not succeed. Mail server pop.verizon.net responded [SYS/TEMP] server error - Please try again later." I am running Thunderbird 91.5.0 on Windows 10. In the various help files, I see reference to OAuth2 authentication. Thunderbird won't let me select this for pop.verizon.net. I tried automatically selecting authentication but Thunderbird sets authentication to "Normal". The AOL documentation shows that I can use IMAP instead of POP, but Thunderbird won't let me set anything but POP. How can I get reconnected to verizon.net email? Thanks Penn Hess

Chosen solution

Are you using an app password? See https://support.mozilla.org/en-US/questions/1364324

https://support.mozilla.org/en-US/questions/1344702

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Are you using an app password? See https://support.mozilla.org/en-US/questions/1364324

https://support.mozilla.org/en-US/questions/1344702

P_Hess
P_Hess Question owner
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Thanks for the response. I hadn't set up an app password because of the statement by AOL that it was a one time password. I deleted the saved passwords in Thunderbird and set up an app password. It seems to be working. Thanks