The # is not my # to send mysecurity code to. You have the wrong number on file & I need access to my account. Can Please call me at
The # is not my # to send my security code to. You have the wrong number on file & I need access to my account. How do I get you to input the right number or can I edit my profile in some way and change the telephone number so you can either issue a new security code, or determine what my existing code is. I don't seem to have a 7 digit number on file anywhere.
Thanks,
George Sedlack
Modified by user633449
Chosen solution
Please contact Microsoft's Outlook support, Mozilla has no relation to Microsoft Outlook.
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... can I edit my profile
What profile/account are you talking about?
Mozilla doesn't have accounts you need to send recovery codes to your phone too (I removed your phone number from this publicly visible question BTW).
Please clarify.
Oops, Thanks Tyler...can I remove the info permanently from the forum?
Modified by gjsjr
It's gone now, I deleted it when I saw it. Care to clarify your question?
Thanks again Tyler. The problem comes up when I try to log into Outlook. Microsoft asks to send my security code to a phone number which is not mine and I cannot find a way to change the number. Without an updated or recovery of my existing code, I am always mumbling around the questions and just keep retrying to log on until I can. Any thoughts?
Chosen Solution
Please contact Microsoft's Outlook support, Mozilla has no relation to Microsoft Outlook.
Thanks Tyler. Will do.
I have this problem with Facebook account