Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

128.1.0 Nebula crash overnight every night.

  • 6 отговора
  • 4 имат този проблем
  • Последен отговор от Wayne Mery

more options

128.1.0 Nebula crash overnight every night.

128.1.0 Nebula crash overnight every night.

Всички отговори (6)

more options

What are your crash IDs listed at Help > Troubleshooting Information?

Полезно?

more options

In re: "What are your crash IDs" When I check it shows "No crash reports have been submitted." I am guessing this means nothing will show here unless you submit a crash report? If not, is there someplace to find the crash reports or submit crash reports after the fact? My instance of thunderbird is reliably (?) crashing every night. I login to my computer each morning to be greeted by the "Thunderbird has crashed" requester. I'm running 64 bit thunderbird portable on windows 11 if that matters.

So, I just restarted thunderbird after this mornings crash and went to get the version string and was greeted by a "updating now" message (it is now "128.2.0esr 64-bit"). So, it seems the version that was crashing for me has been updated to a new version. I guess I'll see if I have a crash message tomorrow. ¯\_(ツ)_/¯

Полезно?

more options

Полезно?

more options

Wayne Mery said

Please see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb

Thunderbird cannot create the crash record due to an error (see attached) which says:


Thunderbird Crash Reporter

Thunderbird had a problem and crashed. Unfortunately, the crash reporter is unable to submit a report for this crash.

Details: Failed to move D:\tbportable-64bit\Data\profile\minidumps\2c7e1474-c831-45c7-8d3f-5ae576e7a336.dmp to C:\users\vern\AppData\Roaming\Thunderbird\Crash Reports\Pending\2c7e1474-c831-45c7-8d3f-5ae576e7a336.dmp


I noticed that in my "C:\Users\vern\AppData\Roaming\Thunderbird\Crash Reports" folder, I do not have a "pending" subfolder but instead have an "events" folder. I use thunderbird Portable. Could the lack of a "Crash" folder be the reason the crash reporter is unable to write the crash report?

Променено на от IlusionSYSOP

Полезно?

more options

I think your crash is likely to be https://bugzilla.mozilla.org/show_bug.cgi?id=1891962. This not yet a fix for it, nor a workaround.

The failure to submit the crash report is likely https://bugzilla.mozilla.org/show_bug.cgi?id=506009 - fixed in 130, not fixed in 128.

Полезно?

more options

Wayne Mery said

What are your crash IDs listed at Help > Troubleshooting Information?

Jack?

Полезно?

Задаване на въпрос

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.