Thunderbird Community Forum

Not a question, but an ANSWER. You could get double or triple the contributions, if you gave the users some kind of RECOGNITION! I've made several contributions over the years, and I've received zero acknowledgement. Why don't you software geniuses do some coding to RECOGNIZE THE PEOPLE WHO SUPPORT YOU. Make a little logo that pops up in the browser and email screens acknowledging the user as a "Supporter of Firefox/Thunderbird Software," ...or something like that. Go ahead! Make me feel just a little better every time I use your software. This is just an idea...from a retired old social psychologist. --Ed Mitchell [removed email]

I use Signature Switch as I have several signatures that I need for work. I want to add an animated gif and do so using the html area. The gif never shows, just a blank box the size of the gif. I wrote to the developer of Signature Switch, but no reply.

Anyone have any ideas?

Cannot send emails in Thunderbird application, instead getting error messages. After asking about creating a security exception, which we don't want, the following error message appears:

Sending of the message failed. Peer's Certificate issuer is not recognised. The configuration related to [server name] must be corrected.

No indication on how this can be corrected. Don't understand why it has suddenly become a error, when Thunderbird was previously working fine.

Please help!

Thunderbird present a "compact folder" message (done many time over the years), so I said go ahead. My Inbox was "cleared" showing "no messages" icon. First, this realy is a SCARY thing to show when compacting a folder, but they normally all come back. You really should display some different message or show the message still there while compacting. This time I got an error (sorry I did not save the exact error message) but it was that the folder could not be compacted due to an error, possibly not enough disk space and to check and make more space available. I had 290GB free space on my C: drive where Thunderbird is installed in the standard "Program Files" folder. After dismissing the error, my Inbox still displayed "No Messages" - THIS is the BUG that needs fixing. I thought I had lost all my emails!

Fortunately, exiting Thurderbird and reboot my Laptop and restarting Thunderbird shows the Inbos with all its expected messages.

I don't know how to report a bug formally, so I am hoping someone that does can pass this along to the appropriate peope or file it in the appropriate bug reporting system.

When I receive an email The inbox gets a number indicating now many messages I have received. The question is: how do I find the messages. I thought the logical answer would be to click on the inbox but nothing happens. The only solution is to scroll through the emails I haven't deleted--very time consuming. There must be a better way to find emails.

I have tried. Lord, how I've tried. to STOP Thunderbird, GMail (web), and Outlook (web) from putting ANY emails in Junk or Spam folders. Apparently, GMail and Outlook have "services" on their websites that mark things as JUNK before they ever get to me. I have turned OFF everything I can find in Thunderbird to stop stuff from going in JUNK/SPAM folders, but emails still get there.

Since I am apparently unable to STOP emails from going to JUNK/SPAM folders, it would be really helpful if Thunderbird showed little numbers as to how many emails are in there. It currently does NOT. Do I have something set incorrectly or is that a "feature" in Thunderbird?

Would appreciate any help.

Thank you.

Installing Thunderbird on a new iMac M4 with Sequoia 15..1.1 OS. Thunderbird says it "failed to find the setting of my email account." I entered the correct gmail user name and the correct password. Any idea on what might be wrong and how to fix it?

A few weeks ago after an automatic update I ended up having Thunderbird version 131.0.1 installed, I have no idea how this happened. On opening I get a message telling me I shouldn't be using a beta version and that I should revert to the latest general release version (128.4)

Today when I had some free time I downloaded 128.4 and installed it. On opening it it says that I can't use a profile file from a later version with the earlier version. Is there a way to recover from this WITHOUT having to set up the whole profile again from scratch.

Meanwhile I have done a system restore so I am back with 131.0.1 It has not given me any problems so far. Is there a new general release version imminent that will get me back on track?

I would appreciate any help I am not a computer expert, just a user, and find Thunderbird a very good email client.

David Gould

I created two new email accounts (ex: info@newemail.com). I can sent from them just fine, but when I send TO them the emails are received in a separate set of folders under the name of that email address. How do I get those emails to appear in the Inbox under Local Folders instead of in the Inbox under info@newemail.com.

I've set its Copies & Folders to the same as my other email addresses where received emails do appear in the Inbox under Local Folders.

About a month ago I began the process of upgrading from W10 to W11. In the process, several problems happened. One of the problems was with Firefox. After reading and trying many suggestions from the Mozilla site, as well as several other sites, and having no success, I posted my problem on this Mozilla support site and hope that there was someone who could help. There was. After several days of exchanging messages (suggestions, instructions and results - mostly about Profile), Firefox returned.

The other major problem is Thunderbird. I have downloaded a current version (128.5.2esr). I have run it twice and, each time, email was downloaded. So that part seems to be working. What doesn’t appear are the settings I have used and message folders I have created over several years. I suspect that the problems are Profile related.

Starting from Help in the Thunderbird menu, then Troubleshooting Information, then Application Basics, I see Profile Folder. On that line is a button labeled Open Folder followed by (Local Drive). I click Open Folder and File Explorer opens to a folder named ab3xaztm.default-esr. It shows that the folder contains 59 items, including 10 subfolders. All files and folders show a December date.

Following the path C:\Users\rsuth\AppData\Roaming\Thunderbird\Profiles\, in addition to ab3x…, there is another folder nlys3gkl.default that contains only 1 file, times.json.

Because of my earlier struggle – and eventual win – with the Firefox problem, I think that the Thunderbird problem might also be fixed in a similar way: Profile.

Slightly before the upgrading from W10 to W11, I made a copy of my Thunderbird folder. I think if I replace the currently active Thunderbird folder with the one I have saved, my Thunderbird problem may be over. However, I’m not certain that will happen and I’m not certain about the specific steps to take to make the replacement. (With my Firefox issue, there were a couple of small important steps I had to take to make it work, and those steps were explained to me by the person who helped me with my Firefox problem. So, after all these words, can someone point me in the direction to solve my Thunderbird problem?

Thanks for reading.

Trying to install T'bird on a new computer. Already have it installed on three PCs and two tablets. Server setting is POP.centurylink.net but T'bird only gives the option for POP3.xxxxx. Using POP3.xxxxx won't let me configure the account. How do I fix this problem? Thanks,

Any help much appreciated.

Since today I have received the message below when trying to SEND e-mails from Thunderbird via e-mail accounts hosted by PLUSNET on their historical equivalents:

Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: avasout-peh-001 smtp ESMTP server not available (blacklisted by local policy)

The only difference in the message is that the "001" sometimes reads "002" and sometimes "003"

Have there been any any change to the Thunderbird progam overnight? PLUSNET Have been unable to advise me.