Thunderbird Community Forum

an operation-utilizing [ git hub] ;[user-name]and[ source forge];[user name] seem to not update; or be updated, or available. this has created complications in communication in data operations=also in order to clean the dolphin, or my dolphin system-accidentally in deleting an development occurred such that the [ home possibly 'root' fies were all that remained, retained please help find my git hub log in- in my source forge login and hopefully how to recover the dolphin system= gmail -sourialedward09@gmail.com-phone 330-674-0015

This happened once before, then started working again for a few months and now doing it again. When I start up Thunderbird the emails will not load. I keeps saying "not responding." After around five minutes or so a couple of emails will load and then it's back to "not responding." Then another few or more minutes of waiting and another couple of emails download and back to "not responding." This goes on for hours. Tonight I have been waiting for eight hours and I'm still waiting with no end in sight. I can't do anything else with email until it finishes. This is very frustrating. Can you help?

I've had Tbird for a number of years and have been satisfied. However, this past year the program started to act up not sending emails every once in a while. Problem would clear itself in 2-3 days. Now it won't. I have not been able to send emails for three months. I have gone through all your advice in all your Support and all your info available on the internet. There is nothing wrong with my Tbird set up, my computer, or my ISP. It's a Tbird thing. I am not the only one who has this problem judging by the number of incidents in your support page. Please get this thing fixed because I am [this] close to uninstalling a now-useless program. Thank you.

For some reason, I am getting message that the Certificate for server is not valid (etc.). I can not get or send my emails as of this morning. Is there something I can do to resolve this issue?

How do I get Thunderbird to pick up all the messages in all my accounts. Currently, it omits some messages and I have to open one of the web email programs to see these messages.

On Wednesday 12/11 at approx 4PM PT, Thunderbird stopped being able to log in to my sbcglobal.net POP3 account. It had been receiving emails routinely up to that time. There are two error messages associated with this. One happens if TB has been open and I ask it to download new messages using the little cloud symbol or “Get Messages”: “The account xxx@sbcglobal.net is being processed. Please wait until processing is complete to get messages.” Or if I open TB and it just starts with the login process, the error messages is a popup: “Connection to server inbound.att.net timed out.” TB manages two other accounts, both of which are functioning normally. One of them is also an sbcglobal.net account, and both sbcglobal accounts are set up identically: Port 995, SSL/TLS, Secure Mail Key (rather than OAuth2). Version is 115.18.0 32bit, Windows 22H2. Logging in to the server shows many emails that have arrived since the problem started. I have gotten nowhere with ATT/SBC, they don't seem to want to provide any support anymore if they hear the word Thunderbird. Can you help?

Inbox messages disappeared and were not loading for about 1 hour prior to them disappearing.

I can view emails on Dream Host Webmail as well. That is how I know that emails have not been loading onto Thunderbird.

Can still view all other folders. Sent, drafts..........

Was getting an error message initially that another operation was preventing the inbox from working as intended and to wait until that operation was finished. I do not know what that operation is.

I now no longer get the error message - just no new emails in the inbox.

How do I get inbox messages to return?

Have been unable to open Thunderbird for a long time. Have tried everything I can think of and that suggested by the forum. I now wish to move my address to another provider. How can I do this?

Hello, I accidentally deleted a software-related folder under ProgramData in the C drive（which is shown in the picture）. Is this folder important? Will my deletion damage the software? Do I need to reinstall the software to avoid potential errors? Thank you~

On macOS, Command + and Command - do not work to zoom in messages. I am using TB 128.5 esr. Opening and closing View menu solves this temporarily until I switch to another folder or close and restart TB.

tl;dr: How can I import Outlook 2013 messages into Thunderbird?

Background: I used Outlook Express until Microsoft killed it, and have used Outlook 2013 since. Now Microsoft has forced me to abandon that due to Oauth2 not being supported, so I am looking for a replacement.

Thunderbird seems to be a recommended solution, but despite poking around in the community forums and help files, I am not finding straightforward answers to my questions on the current platform. (Side note: I have been using Firefox since it was Phoenix and then Firebird, and then Firefox, but never really used Thunderbird.)

I found and attempted to follow the instructions for import here: https://support.mozilla.org/en-US/kb/thunderbird-import but it must not work with older versions of Outlook, as I got a message saying "No profile found." (I ran it under the same user, an admin, that has the Outlook 2013 installed, so I don't know where it is looking for that profile). Import from a file doesn't give the option to use the Outlook file types.

So, given that, how can I import my email and address book from Outlook 2013?

Thanks in advance!

Hi, I don't remember exactly from which release it started, but for a couple of months, quick filtering has not been working properly. For example, when typing the sender's name, the results show emails from other senders, and the sought name can be found in the 'Copy' field or in the message text. However, quick filtering works as before, fully correctly in Troubleshooting mode 😳 Attached screenshots with quick filtering results shown when opening TB in 'Normal' and in Troubleshooting mode.

Hello, I cannot send emails in Thunderbird. The email is configured properly, and the SMTP server as well. I tried without VPN and antivirus and it still does not work. I am on Windows 10. Here is the message I get. Could you please help?

Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.etud.univ-paris8.fr failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again.

I am supposed to be on the esr release program, but today I was automatically updated to beta release 133.0. This is the second time this happened. Thunderbird shows a red screen, and recommends I install the last stable release, 128.5.0esr, which is what I want to do. But the last time, when I tried to go back to a stable release, it then wouldn't let me do that because it says the profile may no longer be compatible. I solved it painfully using timemachine backups of older profiles.

What is the simplest, safest way to downgrade, now that I am in this situation? And why is this happening?

Thanks for your help!

Since the TB update on 12/13, I have not been able to download any of my comcast email. I keep getting asked for the password repeatedly, even after I have entered the current password. I changed my comcast password, hoping this would solve the problem, but it has not. I have also checked the server settings and everything seems fine. I AM able to SEND email from TB, but not receive. Help!

I have a downloaded message in Thunderbird that has no content and I can't delete. When I single click on the message nothing happens (I stay on the previously selected message). When I double click the message I get a blank screen.

There is therefore no way I can delete this message. Nor can I do anything else with it (reply, move, copy etc). I have tried closing and re-starting Thunderbird but the problem persists.

All other messages I can open and delete as normal

Help please! I am using Thunderbird version 128.5.2esr on a PC running Windows 10

My Emails from my lap top have stopped working. I am getting nothing coming in and when I send a test message a password is required. I put in the password and am told that I am not communicating with my mail server on the BT site. However, when I access the BT site directly, I can send and receive email OK. The problem is on my home computer and the Thunderball applications.