credit card processing

I recently went to charity websites to make a donation, but it does not go through. I put in credit card information, but the 'donate' button does not respond. I tried m… (read more)

I recently went to charity websites to make a donation, but it does not go through. I put in credit card information, but the 'donate' button does not respond. I tried more than one credit card.

Asked by Will 5 hours ago

  • Həll olunub

135.0a1 youtube black screen with audio

After new update (135.0a1) my youtube vids starts with audio but NO actual video. Also it timeline constantly extends (like when you move cursor to timeline is extends ve… (read more)

After new update (135.0a1) my youtube vids starts with audio but NO actual video. Also it timeline constantly extends (like when you move cursor to timeline is extends verticaly and get more light color) and back to grey state.

I tried remove all addons, clear cookies and private windows. Also previewr of video rly buggy and just spams images(?)

Asked by kostan-sasha 22 hours ago

Answered by TyDraniu 17 hours ago

firefox eating up data

firefox has been eating up all of my monthly data in 10 days for the last 3 months. As far as I know I am not doing anything differently than the previous 3 years. In the… (read more)

firefox has been eating up all of my monthly data in 10 days for the last 3 months. As far as I know I am not doing anything differently than the previous 3 years. In the past 2 days Firefox has used 1gb of my monthly 10gb. Thanks in advance for your recommendations Ken

Asked by kgoodrow 5 hours ago

Is there a way to upgrade firefox on Linux Mint 19.1? Why has draconian Linux Mint banned this?

I'm putting off upgrading Linux as I have many hundreds of undocumented addons which will be lost and would take forever to attempt to remember how to re-install. (in fa… (read more)

I'm putting off upgrading Linux as I have many hundreds of undocumented addons which will be lost and would take forever to attempt to remember how to re-install.

(in fact I might just switch to macos and try using homebrew).

It seems very harsh that upgrading Firefox has been prevented by linux mint for years now.

Yes Homebrew is perhaps the way forward! Life would be easier with just one O/S as I need Macos anyway for adobe lightroom.

Asked by davegott2 13 hours ago

Last reply by James 5 hours ago

Windows Defender detected Trojan:Script/Wacatac.H!ml

Hello, I just did a full windows defender scan and it turns out Trojan:Script/Wacatac.H!ml popped up when it was done and it said the files affected were: containerfile… (read more)

Hello,

I just did a full windows defender scan and it turns out Trojan:Script/Wacatac.H!ml popped up when it was done and it said the files affected were:

containerfile: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere

file: C:\Users\User\AppData\Local\Mozilla\Firefox\Profiles\.default-release\cache2\entries\InsertHashHere->(GZip)

I removed the hashes or whatever they were behind the entries, I was wondering if this was a false positive? I didn't notice any slowed down or hacked accounts, also windows defender quarantined it. I've also reinstalled Firefox and deleted all folders associated with Mozilla in AppData.

Asked by notsuremyusername 6 hours ago

Last reply by notsuremyusername 5 hours ago

ATT Yahoo new home page

My homepage is totally changed now that Bellsouth.net became ATT.net. I can't remove News and SPorts and set my page up the way it was before.email, pro … (read more)

My homepage is totally changed now that Bellsouth.net became ATT.net. I can't remove News and SPorts and set my page up the way it was before.email, pro

Asked by arosen3087 5 hours ago

Installer does not allow updating Firfox installation on D: drive. Automatically installs new instance on C: drive.

My version of Firefox is 108.0.1 -- I am running Windows 10 on a machine that Windows says is not capable of running Windows 11 My installation of Firefox resides on my … (read more)

My version of Firefox is 108.0.1 -- I am running Windows 10 on a machine that Windows says is not capable of running Windows 11

My installation of Firefox resides on my D: drive. It uses quite a bit of space for cache and other things on my C: drive but it starts and runs on my D: drive.Now I am forced to update, but I can't get the installer to recognize an installation on the D: drive and update it. Instead it makes a new installation on my C: drive and I lose my appearance customizations, history and bookmarks.

I have never believed and cannot accept that an application absolutely MUST reside on the C: drive. It's lazy programming (something I used to do for a living). I can't believe Mozilla programmers wrote an installer that insists that Firefox must live there, so what am I missing? How do I tell the installer to find and update my existing application?

Thanks for your help. I feel as if I am missing something that ought to be obvious.

Asked by fmoody_ar 13 hours ago

Last reply by James 5 hours ago

connection à un compte avec un tiers

Bonjour, la connection à mon compte AliExpress avec Google est devenue impossible = page blanche. Avec Edge ça fonctionne. Merci pour votre aide. En pièce jointe copie d'… (read more)

Bonjour, la connection à mon compte AliExpress avec Google est devenue impossible = page blanche. Avec Edge ça fonctionne. Merci pour votre aide. En pièce jointe copie d'écran de l'adresse du blocage. Excusez-moi je ne maitrise pas l'anglais.

Asked by LINTZ Bernard 5 hours ago

Bug 1923500 may not have resolved all online banking issues

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Pr… (read more)

I recently started having a problem with my banking website. Before I could investigate or report it, Mozilla released a bug fix 1923500 "Firefox 131 Enhanced Tracking Protection major breakage of multiple banks Bill Pay services" I have updated to Firefox 131 however, there may still be a problem, however before I report it I'd like to verify if it's simply that their link is broken. Let me explain: On my bank's website there is "Payment Inquiry" link with this link "https://paybills.MyBankName.com/imm/Auth/SLO/4661?ReturnUrl="

What happens is that it sends me back to the login screen, I navigate to the Payment Inquiry again, click the link... rinse and repeat... in an endless loop. I suspect that the URL is malformed because there is nothing following the "=" sign. I would expect something to follow the equal sign. Is this indeed a bad URL? Should I pursue with my bank? I only ask because is seemed more than a coincidence that this occurred near the same time as bug fix 1923500.

Asked by FoxTech 1 month ago

Last reply by FoxTech 5 hours ago

  • Həll olunub

Firefox will not display Al-Jazira website, but Edge will?

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ s… (read more)

I don't know what the problem. When I go to the Al-Jazira website, the front page come up briefly, then goes blank to an empty pages display. https://www.aljazeera.com/ still shows in the address bar, but the page is empty. If I access the site in MS Edge, it works as expected. Where should I look to fix this in settings?

Asked by the-n 6 hours ago

Answered by TyDraniu 5 hours ago

Allow or block media autoplay in Firefox

The default Block Audio setting will prevent autoplay for all media with sound. The Block Audio and Video setting will prevent autoplay for all media, including video, ev… (read more)

The default Block Audio setting will prevent autoplay for all media with sound. The Block Audio and Video setting will prevent autoplay for all media, including video, even though audio is muted. The Allow Audio and Video setting will allow all media to autoplay.

Asked by Red Flowers 5 hours ago

  • Həll olunub

Help with recovering saved bookmarks under my username?

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to … (read more)

I could not remember my pw today when trying to get bookmarks back on this computer, so reset, thinking I would otherwise be locked out --now I'm not seeing an option to sync bookmarks. I'd love to get back these bookmarks--a treasure trove of resources gathered over 9 years. Any help greatly appreciated!

Asked by kpullar 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

Updating Firefox

Hello, I am confused about how to update Firefox. I have a 10 year-old Mac which I have never updated (if it ain't broke, don't fix it, is my motto), and I do not know … (read more)

Hello,

I am confused about how to update Firefox. I have a 10 year-old Mac which I have never updated (if it ain't broke, don't fix it, is my motto), and I do not know what operating system it has. I am not sure how to continue.

All the best, Patrick Burger

Asked by patrick_hinsa 7 hours ago

Last reply by James 5 hours ago

Firefox synchronization of tabs and settings failed

Background: I've recently (few weeks ago) changed my email address for my firefox account. The original address became a secondary address. Then i deleted the secondary (… (read more)

Background: I've recently (few weeks ago) changed my email address for my firefox account. The original address became a secondary address. Then i deleted the secondary (old address). So i was left with only 1 primary address. Now to the problem - today ive done a fresh windows install and i wanted to recover all my settings and tabs from my synced account. Ive logged in to my mozilla account using the new primary email (as for the old email when i try to log in it says i need to use primary email, so it should be still connected i think, but i can't use it to log in). Now after i logged in (using my new primary email) all my stuff was gone, as if it was a new firefox account. No old device connected, nothing. Ive literally checked my firefox acc today morning (and synced!!) to make sure everything's good and now theres nothing. I still have access to my old email if it helps, nothing bad happened there but i don't know if that helps.

Asked by AM 5 hours ago

Missing horizontal menu

Just installed 18.5.0.0 on Windows. Cannot find a horizontal menu that I have used before. It has many items including "History " which provides a drop down menu that inc… (read more)

Just installed 18.5.0.0 on Windows. Cannot find a horizontal menu that I have used before. It has many items including "History " which provides a drop down menu that includes "Clear history". Where is this thing? It's hard to locate when you don't know the name of a particular element.

Asked by 2sign 6 hours ago