Green video playback after update

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs… (read more)

I did some googling first and it seems to be an on and off issue mozilla has had with years. Anyway, whenever I play a video (be it youtube, twitter, instagram, even gifs on twitter actually) the video will often mess up and become a chaotic jumbled garbled up mess of green with junk artifacts over the video. The audio will play fine. It's like watching a scrambled TV station from a 90s bootleg cablebox, but green.

This issue doesn't exist in any of my other browsers.

I'd love to continue supporting Firefox instead of Chrome, but this is a persistent issue across the entire internet, so it's kinda obvious I need to stop using Firefox until this is patched. Thanks.

Asked by Danno Palmer 16 hours ago

Last reply by Danno Palmer 26 minutes ago

videos not playing on youtube music and youtube

For some reason i dont understand when i play a music in youtube music its kinda like a dark screen but it has this weird thing that if i switch tab and then come back is… (read more)

For some reason i dont understand when i play a music in youtube music its kinda like a dark screen but it has this weird thing that if i switch tab and then come back is like a part of the other page, example shown.

it doesnt work even in private mode but it works with troublesthooting mode, even if i disable plugins and stuff it just doesnt work

Asked by tnt fran 37 minutes ago

How to Disable New Search Bar in v133

With the last couple of updates to Firefox (now running v133) on Windows 10 I noticed that there is a new search bar that overwrites the tabs on top of the Firefox window… (read more)

With the last couple of updates to Firefox (now running v133) on Windows 10 I noticed that there is a new search bar that overwrites the tabs on top of the Firefox window when I click into the URL bar, which is set up to be used for search. This began to happen recently but I'd like to know how to configure Firefox to do search like it used to, in the URL bar not a new search bar, and disable this new search bar that disorients me when it pops up and disappears.

Asked by Bill 39 minutes ago

Websites dropping Firefox as a useable browser?!?

Is this something to be concerned about with future sites, or is this an unfortunate, isolated incident? One of my local utility companies is not going to be supporting t… (read more)

Is this something to be concerned about with future sites, or is this an unfortunate, isolated incident? One of my local utility companies is not going to be supporting the use of Firefox on their website any longer. Has anyone else seen anything like this on other sites, or has this been brought up elsewhere? Frankly I find it outrageous and is forcing me and others to use Chromium based browsers (aside from Safari which I don't use).

  • I emailed the company asking for an explanation, and I'm awaiting a reply.

I would share the URL for others to email and help press the company on the issue, but wasn't sure of the guidelines of the forum or if that was appropriate. I'm just irritated and venting sorry =/

Asked by Justin 50 minutes ago

Can't access camera in Firefox.

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings… (read more)

The camera won't turn on in the Firefox browser for Google Meet or Zoom. It says it can't find the camera or that it's turned off. I have checked my Windows 11 settings and desktop apps have access to the camera. I have also checked the settings for each of the sites and use of the camera and microphone are allowed. Autoplay is enabled too. The camera works fine in other apps and in other browsers.

Asked by Kirk Kettinger 3 days ago

Last reply by jonzn4SUSE 1 hour ago

stored user names for websites are located where??

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Rec… (read more)

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Recently I brought up intuit.com and expected there to be only 1 username, but I saw a user name (Yahoo email address) that belongs to a guy that does some work for me. I remember him using my laptop to login to yahoo once to get something from his email. But he didn't use intuit.com. Not sure he even knows what intuit would be.

So I went to the password list in firefox and typed in intuit, his user name didn't appear. I tried typing in his email address but it didn't find it. I'm not worried about any security issues. But I want the name removed from the list of users that pops up.

I deleted the cookies for intuit but the user names still pop up.

Any suggestions on how to get rid of this user name?

Asked by lisach 3 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

Firefox not working right

Recently I have been unable to sign in on several different sites, but have had no problem on others. This is a new computer with Windows 11, and I set it up about a wee… (read more)

Recently I have been unable to sign in on several different sites, but have had no problem on others. This is a new computer with Windows 11, and I set it up about a week ago. When I tried to purchase a You Tube TV subscription, the purchase locked up. I tired it with Chrome and no problem. When I tried to log into my credit card account with Chase, I got an error message suggesting I try later or use another browser. Again Chrome worked. Then I tried to log into Aflac and got a message saying the site wasn't redirecting properly. Again Chrome worked. Also Firefox worked for Aflac on an older computer.

I don't want to use Chrome. Can anyone help? Andy

Asked by andy1608 1 hour ago

Firefox keeps crashing

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other… (read more)

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other issue. How do I remove the software?

Thanks for your help with this matter.

Best regards,

Adrian

Asked by abridges5 2 hours ago

Last reply by jscher2000 - Support Volunteer 1 hour ago