Lost all tabs and history after a crash

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lo… (read more)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Asked by Honey Wesley 1 day ago

Last reply by Honey Wesley 14 seconds ago

An unexpected error occurred during installation.

Hello Team, I am trying to install extensions to my Firefox on Macbook Pro M3. Getting error in the subject An unexpected error occurred during installation. Extension… (read more)

Hello Team, I am trying to install extensions to my Firefox on Macbook Pro M3.

Getting error in the subject

An unexpected error occurred during installation.

Extensions I have tried to install so far: AdBlock for Firefox by AdBlock uBlock Origin by Raymond Hill

Both are failing with the same error.

I have tried reinstalling Firefox, Private Window, nothing helped. It did work for me with Firefox on Macbook Intel

Asked by e.a.korneychuk 7 minutes ago

Freezes when adding a second Google account

Background: I have Firefox on a brand new Thinkpad X1 Gen 11, running Windows 11. I have used Firefox with multiple Google accounts on an older machine for 5+ years. That… (read more)

Background: I have Firefox on a brand new Thinkpad X1 Gen 11, running Windows 11. I have used Firefox with multiple Google accounts on an older machine for 5+ years. That machine is running Windows 11 as well.

Problem: I cannot add multiple Google accounts in order to access Gmail, Drive, etc. I have added the first, my personal account. When I select "Add another account" from the menu icon in Gmail website, it takes me to the add account page. As soon as I try to highlight the name of my personal account, it freezes and the only option is to shut it down. To be clear, this is trying to add a Google account when browsing, *not* trying to create multiple profiles in Firefox. I have refreshed, reinstalled, and searched for a solution. What is going on?

Asked by Julia Linfors 1 hour ago

Last reply by jscher2000 - Support Volunteer 12 minutes ago

Pages not allowing parts to show any more

I'm guessing there is a new update to Firefox. Now I am getting messages saying "Web site will not allow Firefox to display the page if another site has embedded it". Wel… (read more)

I'm guessing there is a new update to Firefox. Now I am getting messages saying "Web site will not allow Firefox to display the page if another site has embedded it". Well so far 3 different sites I go to regularly have shown me this, and there is no option or any means I see to get to the feature on that web site that I have been using for at least a year. This morning when I started firefox and it came up with a page I had previously left open, last night, now I can't to the content on that page. I really need to get back to that information. Is there some way I can tell Firefox that I would like to see the information I am now not allowed to see? If not I will try and see if I can go back to the previous version of firefox and figure out how to prevent automatic updating of firefox in the future.

Asked by James Gunnells 3 hours ago

Last reply by jscher2000 - Support Volunteer 25 minutes ago

Extra tabs when firefox opens

When Firefox opens it opens 2 additional tabs. I have not changed anything in settins. Syarted happening a few weeks ago. How can i prevent Firefox from opening2 extra ta… (read more)

When Firefox opens it opens 2 additional tabs. I have not changed anything in settins. Syarted happening a few weeks ago. How can i prevent Firefox from opening2 extra tabs?

Asked by mancub 38 minutes ago

New Sidebar

Thank you for considering a new feature. However, this feature of a new sidebar is in the way on my screen. I have it setup for use in a very specific way. Adding a side… (read more)

Thank you for considering a new feature. However, this feature of a new sidebar is in the way on my screen. I have it setup for use in a very specific way. Adding a sidebar that I cannot turn off without going into "about:config" is a very bad idea. It made a mess of my space. Yes, even that 1/2 inch of space messed up my spacing. Please ask in the future before making any changes that alter the size and width of my screen space. It's already jammed for work.

I saw an option for donations here. If you ask before making anything that alters the screen layout, I'd be willing to make a donation. But this was just upsetting and has stolen over 20 minutes of my work day. I don't have that kind of time, especially with my colleague out on medical leave for possibly months.

Asked by Happy Cat 3 hours ago

Last reply by jscher2000 - Support Volunteer 39 minutes ago

My open tabs are on second firefox window and I cannot select it as the current window

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would st… (read more)

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would still be there. Then they started going missing, so I started using the menu option to exit the browser. The tabs still went missing.

Then I noticed the square icon button on the extreme left and have discovered that Firefox has different windows, and that one of them (see attached image) has all my tabs in it, while the current window does not.

I cannot change Window 2 to be the current window. There is no obvious function on the page, nothing in settings and google is useless - I just get pages of discussion of how to tab between different apps on the desktop.

How do I make Window 2 the current window? See image.

Thank you

Asked by Mike Ranson 3 hours ago

Last reply by jscher2000 - Support Volunteer 51 minutes ago

browser.tabs.ontop

I had to reinstall Win 11 on a laptop, which required me to also reinstall Firefox. The version installed was 133.0 (64-bit). The tabs are above the address bar. I want t… (read more)

I had to reinstall Win 11 on a laptop, which required me to also reinstall Firefox. The version installed was 133.0 (64-bit). The tabs are above the address bar. I want them below. I cannot find the browser.tabs.ontop setting in about:config.

Any suggestions would be aprreciated.

Asked by joe125 20 hours ago

Last reply by TyDraniu 1 hour ago

I cannot change language in the settings

I intended to change the language setting in my browser temporarily from English to Swedish. But now I cannot change it back to English. I see the option and I click on i… (read more)

I intended to change the language setting in my browser temporarily from English to Swedish. But now I cannot change it back to English. I see the option and I click on it but it does not do anything. I cannot even take away Swedish (svenska) as a language.

Asked by pegah_22 8 hours ago

Last reply by cor-el 1 hour ago

Paying for an order

I am trying to buy something online. When I go to pay for it, I was unable to do so. The was unable to type in the three number on the back even though my credit card is … (read more)

I am trying to buy something online. When I go to pay for it, I was unable to do so. The was unable to type in the three number on the back even though my credit card is valid and doesn't expire until 2027.

Daniel N. Marcus

Asked by danielnmarcus 1 hour ago