too much memory

Hello, I am using the Firefox browser with the uBlock Origin ad blocker. About six months ago, I was able to open multiple windows simultaneously without any memory is… (read more)

Hello,

I am using the Firefox browser with the uBlock Origin ad blocker. About six months ago, I was able to open multiple windows simultaneously without any memory issues. However, recently I’ve noticed that even when I open just a single window, over time, my RAM usage climbs to nearly 98% of my 16GB memory.

I’ve tried restarting my entire computer, but it didn’t help. I also attempted enabling hardware acceleration, but that didn’t resolve the issue either. I’m not sure what else to do and would greatly appreciate your help.

Your browser is incredibly convenient to use, but it’s consuming too many resources, and I’m worried I may have to switch browsers, which I’d hate to do. I moved over from Chrome and was really happy with Firefox.

I often use YouTube videos in multiple tabs, but this was never a problem before. I also tried the trick of adding a new system variable and setting it to 1 (to reduce multi-process operations), but that didn’t make a difference either.

I’d be grateful for any advice you can provide.

Best regards, Dan

Asked by de1227296 7 minutes ago

Firefox on windows won't connect to website

Yesterday I was on the Newsmax website. Today Firefox says its not a secure connection and it won't let me go to Newmax.com. I then tried to use the google browser and … (read more)

Yesterday I was on the Newsmax website. Today Firefox says its not a secure connection and it won't let me go to Newmax.com. I then tried to use the google browser and it went right to Newmax.com no problem. I am using Windows 7 like I have been for years. Please help. Thanks, Al

Asked by Chevydmax65 24 minutes ago

Completely inaccessible window

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thin… (read more)

My computer died about three days ago, and firefox had three windows open. When I rebooted the computer again, firefox automatically started up, and the flyout panel thing that shows up when you right click on an app claimed that all three windows returned. However, only two of them were actually accessible, and clicking on the app to move between them and the F3 window confirmed this. Clicking on the third window accomplishes nothing, reveals nothing, and just moves the little checkmark around in that flyout panel. Closing the other two windows before restarting firefox does not open a new window because it thinks one is already there, but I cannot in any way see or access it outside of its label in the flyout panel. Even hitting "Show All Windows" just shows the window I am typing this in. What am I supposed to do here?

Asked by hype11419 10 hours ago

Last reply by hype11419 43 minutes ago

REMOVE SIDEBAR NOW!!!!!!!!

How the hell do I remove this crappy sidebar!?!?! Your suggestion of tapping the cog and clicking on sidebar button DOESN'T WORK! REMOVE IT! It is annoying, terrible! Wh… (read more)

How the hell do I remove this crappy sidebar!?!?! Your suggestion of tapping the cog and clicking on sidebar button DOESN'T WORK! REMOVE IT! It is annoying, terrible! Why would you mess with something that didn't need to be fixed ? What are you, Jaguar? Remove it now, actually do something and fix it.

Asked by lanorski 1 week ago

Last reply by jscher2000 - Support Volunteer 44 minutes ago

LinkedIn "read more" feature not working anymore since last Firefox update

Hi Everyone, ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me… (read more)

Hi Everyone,

ever since the latest Firefox update, the "read more" feature on LinkedIn pages (personal pages, not the feed) does not show up anymore, at least not for me - the feature allows you to expand the various subsections to read their full content.

I opened LinkedIn on Chrome and Edge to see if it is indeed a browser issue, and it's working fine over there. I also did some troubleshooting (refreshing, clearing cache), but to no avail.

Does anybody else have the same problem?

Thank you!

Via W

Asked by Via 5 days ago

Last reply by jscher2000 - Support Volunteer 45 minutes ago

Reload past Firefox profile

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, download… (read more)

Several weeks ago, I was attempting to upgrade from Windows 10 to Windows 11. In the process, I deleted Firefox (using Revo Uninstaller) and then reinstalled it, downloading it from the Mozilla website. Unfortunately, it didn’t run, giving me, at different attempts, different error messages. In the time since then, I have read many suggestions from many different websites and I have tried some of these suggestions, all with no success – until today. I have just completed the suggestions made on https://support.mozilla.org/en-US/questions/1327628 and Firefox is now back, working. I am happy and grateful, but not finished. None of my personal data came with the currently functioning version of Firefox. Since the re-emergence of Firefox, I have been reading several websites dealing with copy, backup and restore of my Firefox profile. Right now, the path C:\Users\rsuth\AppData\Roaming\Mozilla\Firefox\Profiles\ shows 5 folders: Two of the folders show 11/11/24 as the date modified (probably the date of the download from Mozilla). The folder 0dppjrfa.default contains one file, times.json, dated 8/11/2020. The other folder, ru82tlj5.default-release, has 97 items, most dated 11/11/2024. The remaining three folders are all dated 12/2/24 (today, as I write this). One folder’s name ends .default, the second name ends .default-release, and the third name ends .default-release-thirteen digits. The question that I am asking here is what do I do next to, hopefully, bring back the personal date I had with Firefox before my updating to Windows 11. Should I delete the folders dated 12/2/24? What, if anything, is the significance of the folder whose name ends in 13 digits? I’m hoping someone will be able to tell me how to fix these Firefox problems. And if I can, then I hope to be able to do something similar to help me bring back Thunderbird as well. Thunderbird became unfunctioning at the same time as Firefox. Thank you.

Asked by I_Rufus 3 days ago

Last reply by jscher2000 - Support Volunteer 46 minutes ago

Thank you!

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important … (read more)

Team, I am a longtime user and supporter of FF. I can't tell you how much I love the the layout of Firefox on Windows in v. 133 with the vertical tabs. Just as important is the fantastic, new font rendering. Thank you so much. I used to make multiple adjustments to the font in about:config when I installed FF on Windows. Now, the fonts look fantastic out of the box. Great job, team!

Bill Fischer

Asked by Bill Fischer 2 hours ago

Last reply by Paul 1 hour ago

firefox.exe task suspended

Firefox.exe task is suspended. I cannot end it with task manager, and I cannot kill it with taskkill. The message i get is as follows: C:\Windows\System32>taskkill … (read more)

Firefox.exe task is suspended. I cannot end it with task manager, and I cannot kill it with taskkill. The message i get is as follows:

C:\Windows\System32>taskkill /f /pid 4196 ERROR: The process with PID 4196 could not be terminated. Reason: Access is denied.

Due to this, i cannot completely clean the cache. Please help

Asked by Robert Modine 1 hour ago

Firefox New Tab page selection of wallpapers

Why are we limited to 12 stock photos to pick from? I understand when this feature just rolled out it was limited, but it's been a while now. When are we going to be able… (read more)

Why are we limited to 12 stock photos to pick from? I understand when this feature just rolled out it was limited, but it's been a while now. When are we going to be able to upload our own images? Also, it'd really be nice incorporate themes like Chrome does where you could pick from something like nature backgrounds that rotate automatically on your new tabs page.

Asked by Steve 2 hours ago

Last reply by markwarner22 1 hour ago

Incorrect Input

Whenever I use (control + shift + V) to paste to the format in my google sheet it inputs the value into the cell below my selected cell. Please see my attachment. It may… (read more)

Whenever I use (control + shift + V) to paste to the format in my google sheet it inputs the value into the cell below my selected cell. Please see my attachment.

It may look like I selected both cells but I made several attempts & got the same result.

Asked by Jonathan Serrano 2 hours ago

Last reply by Jonathan Serrano 1 hour ago

Online checkout/login blocked on some sites

I have noticed over the past year that some shopping sites no longer allow me to complete my purchase (landsend.com, garnethill.com) or login (theguardian.com/us) to name… (read more)

I have noticed over the past year that some shopping sites no longer allow me to complete my purchase (landsend.com, garnethill.com) or login (theguardian.com/us) to name a few. In the past I have called their customer service and completed my purchase by phone or I have had to use the Edge browser. This is an annoying work around and defeats using Firefox as my default browser. I just disabled the HTTPS scanning in my (AVG) antivirus software and was hoping that may resolve the issue but I still cannot log into my accounts on the 2 I just tried. Am I going to have to change my browser use?

Asked by Susan Pickering 4 hours ago

Last reply by markwarner22 1 hour ago

Looks Like You Reinstalled Firefox

For the past month or two, at random times when I open Firefox, I see a message stating, "Looks like you reinstalled Firefox." To be clear I have not uninstalled Firefox… (read more)

For the past month or two, at random times when I open Firefox, I see a message stating, "Looks like you reinstalled Firefox." To be clear I have not uninstalled Firefox in any instance where this message has been displayed.

When this happens, I’m unable to browse the web. To resolve the issue, I have to remove the uBlock Origin extension and reinstall it. Once I’ve done that, browsing returns to normal. However, I then need to reconfigure my filters and adjust settings within FireFox

I’ve tried uninstalling and reinstalling Firefox to see if that would prevent this issue, but it hasn’t worked.

This problem is specific to my PC—it has never occurred on my MacBook.

Any assistance in understanding why this happens and how to prevent it would be greatly appreciated.

Thank you.

Asked by zeroguard 18 hours ago

Last reply by zeroguard 1 hour ago

how to access a site that keeps sending an error message

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred du… (read more)

I need to access the official site for the water institute in the country of Panama and keep receiving the following message Secure Connection Failed An error occurred during a connection to www.idaan.gob.pa. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I could access it until about 1.5 years ago when I used it a lot. Now I cannot access it anymore but this is an official governmental site www.idaan.gob.pa so why cannot it accessed now? I cannot access if from any of my devices, including those with the most up to date windows and Apple versions.

What do I need to do? contacting the institution is out of question as the site works OK in that country, so it is a FireFox problem outside of the country. Please help. Thanks, Helena

Asked by fortunatomh 1 day ago

Last reply by jscher2000 - Support Volunteer 1 hour ago

userChrome.css for Title Bar Broken by Latest Update

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated! The latest update caused an edit I made to my Profile's userChrome.css file t… (read more)

A friendly hello to whomever is kind enough to read this! Your help is greatly appreciated!

The latest update caused an edit I made to my Profile's userChrome.css file to be nullified. Now there's huge bar where the tabs toolbar used to be, and apparently it's not the title bar, as when I activate the title bar in "Customize Toolbar," this huge gets replaced by the actual toolbar.

I've attached my css code below for inspection. It used to work perfectly, but after the last update (133.0) it's no longer working. What can I do to fix this and have it like I had it prior to the latest update (133.0)?

userChrome.css File: `#main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar > .toolbar-items {

 opacity: 0;
 pointer-events: none;

}

  1. main-window:not([tabsintitlebar="true"]) #TabsToolbar {
   visibility: collapse !important;

}

  1. main-window[tabsintitlebar="true"]:not([extradragspace="true"]) #TabsToolbar .titlebar-spacer {
       border-inline-end: none;

}

/* Adding empty space for buttons */

  1. nav-bar {

margin-right:140px; }

/* 15px for dragging whole window by mouse*/

  1. titlebar {

appearance: none !important; height: 15px; }

/* Fix for main menu calling by Alt button */

  1. titlebar > #toolbar-menubar {

margin-top: 10px; }

/* Move minimize/restore/close buttons to empty space */

  1. TabsToolbar > .titlebar-buttonbox-container {

display: block; position: absolute; top: 17px; right: 1px; }

  1. sidebar-box {
 min-width: 250px !important;

}`

Asked by SynTriarch 1 day ago

Last reply by jscher2000 - Support Volunteer 1 hour ago