Bulk deletions not working well

While cleaning up email to get rid of the large amount of junk I sort by correspondent. This allows me to select several of the mostly junk emails together to delete them… (read more)

While cleaning up email to get rid of the large amount of junk I sort by correspondent. This allows me to select several of the mostly junk emails together to delete them. I highlight the first email I want to delete, go to the last one and hit shift and click. Sometimes that can be over a hundred or so emails to delete at once. After selecting delete, sometimes they don't all delete. The email is no longer bolded as though I had read it, but only a portion of the selected actually delete. It sometimes takes 2, 3 or more times of selecting them to get them to all delete. This has just been recently, within the past few months that I have noticed this. Not a terrible problem, but curious as to why this happens.

Asked by eknight 6 days ago

Last reply by eknight 4 hours ago

error gmail account

hello, My gmail account disconnected and I cannot log back in. A window opens when I try to load my mesages, but an error occurs everytime. Do you know where it comes f… (read more)

hello, My gmail account disconnected and I cannot log back in. A window opens when I try to load my mesages, but an error occurs everytime. Do you know where it comes from ? Screenshots down below thanks !

Asked by curiouscat404 4 hours ago

Will not auto-configure for a comcast.net email address (Solved)

Starting about a year or more ago, when trying to set up profiles on Thunderbird for a comcast.net email address, it would fail. The different errors generated would indi… (read more)

Starting about a year or more ago, when trying to set up profiles on Thunderbird for a comcast.net email address, it would fail. The different errors generated would indicate it was a problem on the mail server, and not with thunderbird. Even comcast support couldn’t figure it out. With trial and error, I finally did. - Enter your name, address and password in the setup screens and allow it to get to the “configuration found” menu. - Select to configure manually. - Under incoming server for IMAP, Authentication Method will show 0Auth2. Change it to normal password. - For Username, it will be set to the entire email address. Remove the “@” sign and everything to the right of the “@” sign. So instead of email@domain.com it will show “email” and that’s it. - Under outgoing server for SMTP the authentication method will show 0Auth2. Change it to normal password. - If username shows the entire email address, (It shouldn’t, if you changed it for IMAP) then remove the “@” sign and everything to the right of the “@” sign. - Click the Re-Test button and it should pass. - Click the Done button and the setup should be completed with no issues. -

Asked by Carl1959 5 hours ago

No emails since February

I had been happily using Tbird for many years. In mid February, when I tried to open my inbox, the message was "inbox in use for some other operation". If it was in use, … (read more)

I had been happily using Tbird for many years. In mid February, when I tried to open my inbox, the message was "inbox in use for some other operation". If it was in use, I did not know about it. Then the message changed to "Thunderbird has crashed". I tried again many times over a few months but got the same results. I've just about been coping using webmail but with much grinding of teeth. Today when I tried again, there was no message and no inbox. I've also tried opening a 2nd Tbird account but got nowhere. Does anyone have any suggestions please? Thanks, Richard>

Asked by richard387 5 hours ago

Cannot search emails and there contents.

Ive recently started using Thunderbird and its setup with my Gmail account. When i try and search from the search bar, on outlook i used to be able to search within the … (read more)

Ive recently started using Thunderbird and its setup with my Gmail account.

When i try and search from the search bar, on outlook i used to be able to search within the PDF document so if i had alot of invoices with the same product on it say 'TBA123' as the product code it would bring all the documents with that in the PDF, is this something that should work on Thunderbird?

Asked by colestott 6 hours ago

WHY Firefox refuses login on just one website?

I can do anything on firefox except log into the costco.com webssite. I have cleared everything, rebooted, turned off enhanced tracking, popups, no extensions or addons … (read more)

I can do anything on firefox except log into the costco.com webssite.

I have cleared everything, rebooted, turned off enhanced tracking, popups, no extensions or addons but about once every week firefox REFUSES to let me login. I can go to Safari and all is good. What could possibly be left to do, hate to go to Chrome but Mozilla is just not doing right.

Asked by CindyR 1 week ago

Last reply by CindyR 6 hours ago

How to create a shortcut/tile to add to Home page

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. On… (read more)

There used to be a way to add a web site as a shortcut to the Home page by dragging the link and dropping it somewhere. Those instructions seem to have disappeared. One of the sites I had pinned to the Home page has changed. I can remove the old link (tile), but how do I add the new link as a tile? The help articles no longer provide any information about how to do this. Just "pinning' the page adds it to the toolbar, where I don't want it, but does not add it to the Home page. Do I have to just close and open that site a bunch of times in order to get it to appear???? There should be a more sensible way.

Asked by goodyarn 7 hours ago

Firefox always freezes when I open it

After an update to Win11 24h2 and every time I open Firefox a message (attachment) appears and I can't do anything. I've already uninstalled the app and reinstalled it an… (read more)

After an update to Win11 24h2 and every time I open Firefox a message (attachment) appears and I can't do anything. I've already uninstalled the app and reinstalled it and it still doesn't work.

Asked by joselmcosta 7 hours ago

How to select the instance to open links in

I have two instances of two different profiles (lets call them profile A and profile B) of Firefox running simultaneously. When I click on a link in another application (… (read more)

I have two instances of two different profiles (lets call them profile A and profile B) of Firefox running simultaneously. When I click on a link in another application (for example a link in Thunderbird) the Firefox instance I started last will open up the link. This can be profile A or profile B, whichever I started later. However, I would like links to be open in the instance of profile A at all times. How can I do this without making sure profile A is started after profile B? Previously I could achieve this using the -no-remote command line option. This option has been removed from the latest Firefox version.

Asked by sess 7 hours ago

My Feedly RSS is not working in Thunderbird

Hi folks! When I connect my Feedly RSS to Thunderbird's RSS subscription, I can't receive any new messages. In addition, I can't see the old messages in the folders. I c… (read more)

Hi folks!

When I connect my Feedly RSS to Thunderbird's RSS subscription, I can't receive any new messages. In addition, I can't see the old messages in the folders. I couldn't find any way to solve this problem (for those who use Feedly).

When adding an RSS Feed, I don't get any valid URLs, I add it via Feedly "Organize Feeds ---> OPML Export ---> Download Export file" and then via Thunderbird "Feed subscripts ---> Import ---> My OPML file".

Thunderbird correctly reads all RSS feed URLs, file names, folder contents when I add this file. I save it and thinking it works and everything is fine. However, when I click "Get new Messages", no messages come through. I check the Feedly website a few minutes later to see if there are any new messages and I can see the new messages in Feedly.

In order to solve the problem and make it more understandable screenshots are below.

Thank you for your help, best!

Asked by clientlogin 7 hours ago

FireFox No Longer Asking To Save Passwords

Another question about FireFox. I believe I have everything set correctly, please see attachment, but FireFox is not asking me to save my sign in credentials for my Apple… (read more)

Another question about FireFox. I believe I have everything set correctly, please see attachment, but FireFox is not asking me to save my sign in credentials for my Apple account. It was working two days ago when I had to count on it remembering those credentials from over 2 years ago in order to change my password. After changing it I have signed in a few times to get it to remember my new password but it isn't asking me. Any idea why and how I can correct it?

Asked by hlewton 9 hours ago

Last reply by hlewton 9 hours ago

Issue with Sender Display in Thunderbird PEC Mailbox

Dear Support, I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the … (read more)

Dear Support,

I am experiencing an issue with my PEC mailbox configured in Thunderbird. In the sender column, an incorrect email address often appears, unrelated to the actual sender of the received email. In some cases, I see the phrase "on behalf of:" followed by an email address that has no connection to the message in question.

This issue makes it difficult to correctly identify the real sender of emails. I have already checked my account configuration and updated Thunderbird to the latest version, but the problem persists.

Could you please provide guidance on how to resolve this behavior?

I am available to provide further details or screenshots of the issue if needed.

Thank you in advance for your assistance.

Asked by Francesca Rumi 10 hours ago

Video Playback Freezes on Facebook in Firefox (Audio Continues)

As a hardcore Firefox fan, I've recently noticed an issue with video playback on Facebook. When I play a video on Facebook, it freezes after a few seconds, but the audio … (read more)

As a hardcore Firefox fan, I've recently noticed an issue with video playback on Facebook. When I play a video on Facebook, it freezes after a few seconds, but the audio continues playing. The same issue occurs on YouTube as well. I already have H264ify installed and have tried all the solutions available on the internet. What should I do?

Here are my specifications: Firefox 132.0.2, Windows 10 (64-bit), 8 GB RAM.

Asked by Saby 11 hours ago

Thunderbird for Android 8 and future Versions - Email Accounts & Email Backup Function

Hi there, I'm a long time Thunderbird for Desktop user and I'm thrilled that you work hard on a nice Mobile version. My plan is to switch completely from Aqua Mail to T… (read more)

Hi there,

I'm a long time Thunderbird for Desktop user and I'm thrilled that you work hard on a nice Mobile version.

My plan is to switch completely from Aqua Mail to Thunderbird for Mobile on Android.

One of the most important features for me is to make a Backup of my accounts "with all" Emails included. Im not a fan of backup all data to a online cloud; a backup direct on the mobile device will be very fine. Is this possible already? If yes how??... ' don;t find a solution for that :) PS: The account transfer from Desktop to Mobile works very well on TB 8 for Android.

And additional a simple function to bring/sync all Data with a safe connection (accounts & emails) to a new phone. Or will this be possible in the near future?

Thanks and best regards. MG

Asked by gitibanez 3 days ago