Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

TB Inbox emails not showing up immediately

  • 2 cavab
  • 0 have this problem
  • Last reply by jworks

more options

TWO issues: 1. TB use to display emails in the INBOX immediately. Now I have to click another folder then go back to Inbox for the emails to be visible.

2. Emails with the red flame are junk emails. I think those use to automatically go to the Junk folder but now they're showing up in my Inbox and I have to manually send them to Junk folder. Am I wrong on this or has something changed?

TWO issues: 1. TB use to display emails in the INBOX immediately. Now I have to click another folder then go back to Inbox for the emails to be visible. 2. Emails with the red flame are junk emails. I think those use to automatically go to the Junk folder but now they're showing up in my Inbox and I have to manually send them to Junk folder. Am I wrong on this or has something changed?

All Replies (2)

more options

Do you have what has become the essential exception in your antivirus product to the Thunderbird profile folder. Both of those issues have in the past been associated with antivirus scanning making the required files unavailable to Thunderbird.

Helpful?

more options

I'm sorry, I don't know. How would I check that?

Helpful?

Sual ver

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.