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Bookmarks Toolbar Data Erased and can't add bookmarks

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  • 1 has this problem
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  • Last reply by cor-el

saraeckhouse
saraeckhouse
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When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it said it couldn't read the file. I'm really worried if I can't get the bookmarks back or even add new ones.

When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it said it couldn't read the file. I'm really worried if I can't get the bookmarks back or even add new ones.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This could be a problem with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).