Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 91 crashes when composing emails

  • 1 cavab
  • 2 have this problem
  • 1 view
  • Last reply by Old Gnome

more options

When composing a message, Thunderbird crashes when I interact with the body of the message - either just clicking the body or starting to type in it.

This just started today. There've been no desktop updates or plugin updates that I'm aware of. I've had version 91 installed for a little while with no issues. I tried opening Thunderbird in Troubleshooting Mode, and I just upgraded to 91.0.1, and it's still happening.

I'm on a MacBook Pro, using Catalina 10.15.7.

Today's crash report IDs:

  • bp-da8fb945-3ac3-4862-bf33-9216c0210819
  • bp-7671b175-f53a-4ce9-80e3-5b32a0210819
  • bp-0a7e1023-da22-4fb6-afae-ba6e40210819
  • bp-02fa2919-0d81-457e-9596-4b94d0210819
  • bp-ba5d9791-5156-47b0-8342-355a90210819
  • bp-2f10e075-7419-48b8-8f18-2bb0b0210819
  • bp-769cd9ff-e204-4788-b8c1-a0e990210819

Please help! Thank you!

When composing a message, Thunderbird crashes when I interact with the body of the message - either just clicking the body or starting to type in it. This just started today. There've been no desktop updates or plugin updates that I'm aware of. I've had version 91 installed for a little while with no issues. I tried opening Thunderbird in Troubleshooting Mode, and I just upgraded to 91.0.1, and it's still happening. I'm on a MacBook Pro, using Catalina 10.15.7. Today's crash report IDs: * bp-da8fb945-3ac3-4862-bf33-9216c0210819 * bp-7671b175-f53a-4ce9-80e3-5b32a0210819 * bp-0a7e1023-da22-4fb6-afae-ba6e40210819 * bp-02fa2919-0d81-457e-9596-4b94d0210819 * bp-ba5d9791-5156-47b0-8342-355a90210819 * bp-2f10e075-7419-48b8-8f18-2bb0b0210819 * bp-769cd9ff-e204-4788-b8c1-a0e990210819 Please help! Thank you!

Chosen solution

to borrow from the bugzilla report This signature is essentially "generic memory corruption"

I think perhaps try clearing the cache in preferences and see if that helps. I am guessing the corruption is coming from somewhere and that is as good a place to start as any.

Read this answer in context 👍 0

All Replies (1)

more options

Seçilmiş Həll

to borrow from the bugzilla report This signature is essentially "generic memory corruption"

I think perhaps try clearing the cache in preferences and see if that helps. I am guessing the corruption is coming from somewhere and that is as good a place to start as any.