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Firefox may be stuck on restart after an update

  • 3 cavab
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

Ashford
Ashford
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I updated Firefox manually on my Windows 7 computer. The update downloaded quickly and then I clicked on the restart Firefox button. A window came up saying that Firefox was restarting. It's been around 2 hours and nothing has changed. The blue circle is still spinning. My computer is not frozen. I closed down a different program. 

I was wondering...

How long should I wait before I decide that it is stuck and will never restart? How should I attempt to shut down Firefox if it is stuck? My first inclination is through Task Manager. After I get Firefox shut down, do I just attempt to restart it as normal?

Thanks for your assistance!

I updated Firefox manually on my Windows 7 computer. The update downloaded quickly and then I clicked on the restart Firefox button. A window came up saying that Firefox was restarting. It's been around 2 hours and nothing has changed. The blue circle is still spinning. My computer is not frozen. I closed down a different program. I was wondering... How long should I wait before I decide that it is stuck and will never restart? How should I attempt to shut down Firefox if it is stuck? My first inclination is through Task Manager. After I get Firefox shut down, do I just attempt to restart it as normal? Thanks for your assistance!

All Replies (3)

FredMcD
FredMcD
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Yes, use the Task Manager, then

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Ashford
Ashford Question owner
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Thanks for getting back to me.

I gave up waiting because I wanted my computer back. I closed the window that said Firefox was restarting by clicking on the x in the corner. Firefox was running perfectly fine so I closed it normally. When I opened Firefox back up, a small window popped up indicating it was updating and after about a minute, Firefox started no problem. I meant to update this post that I'd solved it myself, but got side tracked by another issue.

FredMcD
FredMcD
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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.