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I'm having problems while playing facebook videos

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  • Last reply by Shadow110

firefoxuser92
firefoxuser92
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Dear Firefox Staff, i'm having problems on Facebook videos, when i play them, suddenly i cannot move backward or forward the slide-bar of the video... if I want to jump back with the slide bar to start over the video it won't lemme nor forward the video.

This is only happening in firefox i tried to exit from Firefox, deleted the mozilla firefox folder, them reinstall firefox Also i tried to start firefox without any addons, and tried incognito mode and problem persist


Thats the bar that i cannot move, i just can play the video and pause.

Dear Firefox Staff, i'm having problems on Facebook videos, when i play them, suddenly i cannot move backward or forward the slide-bar of the video... if I want to jump back with the slide bar to start over the video it won't lemme nor forward the video. This is only happening in firefox i tried to exit from Firefox, deleted the mozilla firefox folder, them reinstall firefox Also i tried to start firefox without any addons, and tried incognito mode and problem persist Thats the bar that i cannot move, i just can play the video and pause.

All Replies (1)

Shadow110
Shadow110
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uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Flash Player Version: 28.0.0.126 Current Version released this date. https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.