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Firefox profile cannot be loaded it may be missing or inaccessible

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

mpreeth87
mpreeth87
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I have tried creating a new profile . Aso tried deleting all profiles on firefox.exe -p and creating a new profile . Also tried deleting profiles.ini file and nothing worked

I have tried creating a new profile . Aso tried deleting all profiles on firefox.exe -p and creating a new profile . Also tried deleting profiles.ini file and nothing worked

All Replies (2)

Shadow110
Shadow110
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https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Should have tried to recover your profile first...

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles 

Please let us know if this solved your issue or if need further assistance.
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If profiles.ini is really removed then Firefox should create a new default profile and you should get the profile migrator asking to import data from other browsers. So it sounds that there is still a problem with profiles.ini.

Were you able to find profiles.ini?

What security software do you have?

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.