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I can't use FF because a Zenmate pop up will not accept my PW, plz help, havong to use [sigh] edge.

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  • Last reply by p.dilly

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I can't access Firefox because of a pop up from Zenmate. I put my email and password into the pop up but it will not accept info. I believe this all started after an update. I can't navigate pages to get to this forum, therefore I can't give you any technical info. Right now I am using Edgeto contact you. Thank you.

I can't access Firefox because of a pop up from Zenmate. I put my email and password into the pop up but it will not accept info. I believe this all started after an update. I can't navigate pages to get to this forum, therefore I can't give you any technical info. Right now I am using Edgeto contact you. Thank you.

All Replies (4)

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What is Zenmate ?

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It's some sort of Mozilla add on that I'm wishing I'd never heard of.

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Do you mean; ZenMate Security & Privacy VPN https://addons.mozilla.org/en-US/firefox/addon/zenmate-security-privacy-vpn/

There are several bad reviews. Have you contacted its support? You can always disable or remove this.

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I will try contacting them. Great idea. Thanks.