Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird downloads my messages from my ISP, but the messages do not show up in my inbox or anywhere else.

  • 1 cavab
  • 1 has this problem
  • 7 views
  • Last reply by gild

more options

Thunderbird downloads my emails from my ISP. Thunderbird shows the number of messages downloaded, and the number of messages in my inbox increases, but I cannot see any of them. What is happening?

Thunderbird downloads my emails from my ISP. Thunderbird shows the number of messages downloaded, and the number of messages in my inbox increases, but I cannot see any of them. What is happening?

All Replies (1)

more options

Try to repair the 'Inbox' folder. right-click 'Inbox - 'Properties - General Information - Repair Folder' Fixes most problems with issues in folders.


If the 'Repair Folder' doesn't work -

Emails disappeared from Inbox, "repair folder" doesn't help https://support.mozilla.org/en-US/questions/1074528