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thunderbird and outlook read mail problems

  • 5 cavab
  • 1 has this problem
  • 4 views
  • Last reply by bionfa

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since a couple of months when I read a new message the status blinks back and forth 5-10 times to read/unread when I select another message or folder ,I tried compacting, re-indexing, deleting files, nothing worked and outlook support was useless. checked on another machine running an older tb, same problem, my other webmail account is fine

since a couple of months when I read a new message the status blinks back and forth 5-10 times to read/unread when I select another message or folder ,I tried compacting, re-indexing, deleting files, nothing worked and outlook support was useless. checked on another machine running an older tb, same problem, my other webmail account is fine

All Replies (5)

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are you trying to do this on both Thunderbird and outlook at the same time?

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sorry I should have written that the problem is on thunderbird when receiving mail from my outlook.com account

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hey Matt, I believe that the outlook server is receiving the read status with a delay, which results in this conflict, maybe you know a way to force the messages in tb to stay as read once they've been opened?

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On the toolbar > Options >Display > advanced and modify the read time

If you open in a windows not a tab, setting read time to 999 will result in mails never being automatically marked as read.

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thanks for the suggestion but the problem persists. and I'm actually trying to force the messages to stay as read when I select them without reverting back to unread