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plugin check not working

  • 3 cavab
  • 9 have this problem
  • 11 views
  • Last reply by italiangm

italiangm
italiangm
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I navigated to https://www.mozilla.org/en-US/plugincheck/. The page displays, but none of my plug-ins are listed under Plugin Status.

I navigated to https://www.mozilla.org/en-US/plugincheck/. The page displays, but none of my plug-ins are listed under Plugin Status.

Chosen solution

hello italiangm, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team now, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

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All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that NoScript isn't blocking any scripts on that page.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
philipp
philipp
  • Moderator
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Seçilmiş Həll

hello italiangm, this has been a server-side bug during the last few hours - it has been fixed by the mozilla webops team now, so you should see results again on https://www.mozilla.org/plugincheck! sorry for the inconvenience...

italiangm
italiangm Question owner
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Confirmed the site is back up.