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when i try to open youtube clips," An error occurred, please try later, Learn more"

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  • Last reply by FredMcD

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I have tried every fix presented in this support forum and nothing works. My boyfreind has the same exact computer and operating systems and his computer plays You Tube videos. I can get You Tube to play on Explorer. My Firefox is the latest version and so is my Flash Player. Any ideas?

I have tried every fix presented in this support forum and nothing works. My boyfreind has the same exact computer and operating systems and his computer plays You Tube videos. I can get You Tube to play on Explorer. My Firefox is the latest version and so is my Flash Player. Any ideas?

All Replies (3)

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

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Oddly enough, the how to revert to an older Flash version is on a You Tube video. As I mentioned before, I have the current flash, but an older version 15.0.0.246 allows my boyfreind to play videos and we have the same exact machines. But as I can play the videos via explorer can the issue really be my flash drive? My computer orginally can with a You Tube app which I may have removed from my system in error instead of just removing it from my start up screen. Any more suggestions please?

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With many installer pages, the page reads the kind of system and the browser information, and then gives you a program that matches that set of programs. For example, from the same computer, go to the same web page, but using a different browser each time, you would be given the program that matches that pairing each time.