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Spectrum.net website login not working

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailab… (read more)

Hello, At one time I could login at home to view my Spectrum.net account on Firefox (default browser), now I get a popup which reads "This feature is currently unavailable. Please try again from home or contact us for assistance. "IDID-4000"

I get the same message on my laptop and desktop, both running Firefox. I can switch to the Edge browser and login with no issues. I have cleared cookies and used other suggestions I have read on the web, but to no avail. Any help would be appreciated!

Thanks! Tony

Asked by tdp158 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

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My open tabs are on second firefox window and I cannot select it as the current window

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would st… (read more)

Hello. In the past two days I lose my tabs when I shut down Firefox. I used to be fine using the X at the top right and when I restarted the browser, all my tabs would still be there. Then they started going missing, so I started using the menu option to exit the browser. The tabs still went missing.

Then I noticed the square icon button on the extreme left and have discovered that Firefox has different windows, and that one of them (see attached image) has all my tabs in it, while the current window does not.

I cannot change Window 2 to be the current window. There is no obvious function on the page, nothing in settings and google is useless - I just get pages of discussion of how to tab between different apps on the desktop.

How do I make Window 2 the current window? See image.

Thank you

Asked by Mike Ranson 3 days ago

Answered by jscher2000 - Support Volunteer 3 days ago

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Screenshot not downloading after selecting "save visible"

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up … (read more)

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Asked by cmscharf 11 hours ago

Answered by jscher2000 - Support Volunteer 7 hours ago

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Lukasz

Witam nie wyswietla sie panel logowania na tej stronie https://eduvulcan.pl/ Jaka moze być przyczyna problemu … (read more)

Witam nie wyswietla sie panel logowania na tej stronie

https://eduvulcan.pl/ Jaka moze być przyczyna problemu

Asked by Filtr 2 days ago

Answered by Filtr 1 day ago

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sites do not open in Firefox

Dear Sir/Madam, I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.… (read more)

Dear Sir/Madam,

I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.2478/jdis-2025-0002

The other one was a login page for an Admin site - that is not suitable for testing, since it contains confidential data.

Could you please check it?

Thanks, Krisztina Kőrösi

Asked by Krisztina Kőrösi 2 days ago

Answered by jonzn4SUSE 2 days ago

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Video Decoding problem (nVidia+Windows11+Nightly)

Youtube seem to be having problems with video decoding, previous frames seem to be displayed from time to time. for ex, this video: https://www.youtube.com/watch?v=dFhzME… (read more)

Youtube seem to be having problems with video decoding, previous frames seem to be displayed from time to time. for ex, this video: https://www.youtube.com/watch?v=dFhzMEnCEhY

The same profile works on Firefox 134.0b8 (64-bit) without problems, but not on nightly. If I just disable `media.hardware-video-decoding.enabled` and restart, then the problem goes away on Nightly.

Enabling/Disabling my user customizations don't seem to affect it. Enabling/Disabling addons don't affect it. Using a new empty profile also doesn't affect it, the problem persists. I tried deleting "gmp-widevinecdm" folder and redownloading it, still didn't solve the problem.

I seems to be some sort of regression, it used to work before a couple of days ago. Please fix, I hope the information I provided helps, as I like having hardware acceleration.

I also tried to update the display driver. nVidia Driver: 31.0.15.5176 now 32.0.15.6636

Asked by luizfelipe 2 days ago

Answered by luizfelipe 2 days ago

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135.0a1 youtube black screen with audio

After new update (135.0a1) my youtube vids starts with audio but NO actual video. Also it timeline constantly extends (like when you move cursor to timeline is extends ve… (read more)

After new update (135.0a1) my youtube vids starts with audio but NO actual video. Also it timeline constantly extends (like when you move cursor to timeline is extends verticaly and get more light color) and back to grey state.

I tried remove all addons, clear cookies and private windows. Also previewr of video rly buggy and just spams images(?)

Asked by kostan-sasha 2 days ago

Answered by TyDraniu 2 days ago

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videos not playing on youtube music and youtube

For some reason i dont understand when i play a music in youtube music its kinda like a dark screen but it has this weird thing that if i switch tab and then come back is… (read more)

For some reason i dont understand when i play a music in youtube music its kinda like a dark screen but it has this weird thing that if i switch tab and then come back is like a part of the other page, example shown.

it doesnt work even in private mode but it works with troublesthooting mode, even if i disable plugins and stuff it just doesnt work

Asked by tnt fran 3 days ago

Answered by jonzn4SUSE 3 days ago

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Websites dropping Firefox as a useable browser?!?

Is this something to be concerned about with future sites, or is this an unfortunate, isolated incident? One of my local utility companies is not going to be supporting t… (read more)

Is this something to be concerned about with future sites, or is this an unfortunate, isolated incident? One of my local utility companies is not going to be supporting the use of Firefox on their website any longer. Has anyone else seen anything like this on other sites, or has this been brought up elsewhere? Frankly I find it outrageous and is forcing me and others to use Chromium based browsers (aside from Safari which I don't use).

  • I emailed the company asking for an explanation, and I'm awaiting a reply.

I would share the URL for others to email and help press the company on the issue, but wasn't sure of the guidelines of the forum or if that was appropriate. I'm just irritated and venting sorry =/

Asked by Justin 3 days ago

Answered by Justin 2 days ago

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Disctracting Address Bar + Tabs

Hi! Is it possible to hide the address bar entirely when entering full screen. When I use Safari I have the option to hide everything except the page i am looking at, th… (read more)

Hi!

Is it possible to hide the address bar entirely when entering full screen. When I use Safari I have the option to hide everything except the page i am looking at, this makes reading manga really nice and distraction free.

Obviously I'd prefer to use Firefox so I was wondering if this is possible in settings or is a planned feature in the future.

Thank you for your help.

Asked by TadpoleRobbas 1 day ago

Answered by cor-el 16 hours ago

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Almost everything in software disappeared on update

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or en… (read more)

Firefox auto updated when I opened it today. Then when it opened, all that was on the screen was the menu (file edit view history bookmarks tools help), the "search or enter address" box, and in the upper right hand corner the words "private browsing" with the purple circle and eye eyeglasses icon. That's all. I have tried looking at my profile. It seems to still be there. This seems to be a problem with the Firefox software itself. I have re-downloaded the software three times, the last time I uninstalled Firefox from my laptop and totally reinstalled. Every time I get the same results. This almost blank screen. Let me be clear. There is no purple background, there is no Firefox icon, there are no tabs, there is no customized menu bar, there is no search box in the middle of the screen. I'm working on a Windows 10 laptop 64 bit. Please don't tell me to upgrade the Windows 11, the laptop won't take Windows 11. I get the same window whether I open the regular fire fox or the private browsing Firefox.

Asked by Jane 4 days ago

Answered by Jane 9 hours ago

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Firefox displays incorrect images and icons

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update… (read more)

Some icons and images all over some websites are being displayed wrong, I've tried refresh and reinstallation without success. I'm running Windows 11 latest stable update. Ryzen 7 5700X RX 6750XT Monitor: Samsung Odyssey G60SD

I also tried disabling hardware acceleration and clearing cache, nothing worked.

Asked by Marcos Sanches 1 day ago

Answered by Marcos Sanches 13 hours ago

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Firefox new tab wallpaper isn't displaying properly

I had a background image for the new tab page that has suddenly stopped working, it just displays a white screen. I clicked the 'reset to default' button next to 'Wallpap… (read more)

I had a background image for the new tab page that has suddenly stopped working, it just displays a white screen. I clicked the 'reset to default' button next to 'Wallpapers' on the new tab page to try to fix the problem but nothing happens. No wallpapers show up under that section either where it used to be when it was working. I've restarted Firefox and the same thing happens. I have not enabled any third party CSS wallpaper.

Apart from that, everything else is working as it should. I'm sort of a computer-idiot so if anyone could please use layman's terms it would be very much appreciated!

Asked by cinematicnovella 2 months ago

Answered by cinematicnovella 2 months ago