Unable to Connect

Hello, I have uninstalled and reinstalled firefox twice using two different ways found on the community/mozilla website through chrome and I am still having trouble. It s… (read more)

Hello, I have uninstalled and reinstalled firefox twice using two different ways found on the community/mozilla website through chrome and I am still having trouble. It started a couple weeks ago when I received a notice at the top right hand of my firefox page for an update. I tried and it shows as Unable to connect. I tried various ways to connect with mozilla with no luck. I uninstalled, restarted my computer and reinstalled twice and still having the same issue. I lost all my plug ins and add ons after the reinstall and now I can't not even get them and can no longer sign into my firefox account through firefox. Anything that has to do with mozilla I can not reach unless I use chrome which I don't like doing. I have searched the community and nothing seems to help and I even submitted a help question in help community but no responders. Anything which I found addressing Unable to Connect was years old anyway. I can only assume it had to do with the update pop up which I never got to do and assumed a refresh or a reinstall would take care of it but it hasn't. What can I do? Thank You, Charyl

Asked by Charyl 3 days ago

How to stop search bouncing up to urlbar?

Got a new W11 computer and I know I've stopped it before. I found https://support.mozilla.org/en-US/questions/1284577 on a search, but that didn't work and the answer is… (read more)

Got a new W11 computer and I know I've stopped it before.

I found https://support.mozilla.org/en-US/questions/1284577 on a search, but that didn't work and the answer is archived so I can't comment on it.

Where are the valid instructions?

Also, should I undo that? What other things might that now be doing?

Asked by ithinktfiam 3 days ago

Updated Firefox isn't working for email for daily newspaper. There is a lot of distortion.

What can I do to have Firefox be compatible with my emails. When I open an email for the local newspaper, the news paper is distorted and enlarged 200% and asks me to si… (read more)

What can I do to have Firefox be compatible with my emails. When I open an email for the local newspaper, the news paper is distorted and enlarged 200% and asks me to sign in. Everything was fine until the most recent Firefox update.

I want to remove the recent update which results in Firefox and some of my email links to be incompatible. The newspaper link works on Safari but I do most of my activity on Firefox.

Also, the email link works fine on Google Chrome. But I hate Google Chrome and don't want to use it. I would prefer that the Firefox browser be compatible with sites such as my local newspaper.

Asked by Claudia MacLeod 3 days ago

Clear cache pop-up?

Why do I keep getting pop-ups that 500% zoom in on the page with a message asking for me to clear cache? I have cleared my cache multiple times and restarted my computer … (read more)

Why do I keep getting pop-ups that 500% zoom in on the page with a message asking for me to clear cache? I have cleared my cache multiple times and restarted my computer many times as well, but it is still been a recurring problem for the past few days. It has been happening on every web page I visit, and even when there is no data to be cleared. Any information on how to fix this problem would be greatly appreciated, thank you.

Asked by Ryan O'Connor 3 days ago

Last reply by Ryan O'Connor 3 days ago

Title: Firefox Unresponsiveness with PCI-E 3.0 SSDs

I've encountered a bug in Mozilla Firefox where the browser becomes unresponsive when using Solid State Drives (SSDs), specifically PCI-E 3.0 SSDs with a 960GB M.2-110mm … (read more)

I've encountered a bug in Mozilla Firefox where the browser becomes unresponsive when using Solid State Drives (SSDs), specifically PCI-E 3.0 SSDs with a 960GB M.2-110mm drive https://serverorbit.com/solid-state-drives-ssd/pci-e3-0-ssd/960gb-m-2-110mm. The issue seems to occur when multiple tabs are open, and the browser struggles to keep up with the data processing. Has anyone else experienced this issue, and are there any known fixes or workarounds?

Asked by Jack Hicks 3 days ago

V133 system color no longer shown at top

As of v133 the system color is now longer shown at the top of the page. Everything at the top is now gray which I find to be very irritating. Please return the system col… (read more)

As of v133 the system color is now longer shown at the top of the page. Everything at the top is now gray which I find to be very irritating. Please return the system color functionality.

Asked by rw330i 3 days ago

Pause/play delay on youtube

I saw else where disabling hardware acceleration fixes this, but how about you actually fix hardware acceleration!?! It exists so I don't have unneeded load on my CPU … (read more)

I saw else where disabling hardware acceleration fixes this, but how about you actually fix hardware acceleration!?! It exists so I don't have unneeded load on my CPU

Asked by Nena 3 days ago

Usernames not available on pre-login forms

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provid… (read more)

Recently many sites have (for reasons I cannot fathom) introduced a pre-login form: ie a form that requires a username to be entered before an password text box is provided. This seems to be a trend and it is incredibly annoying.

The issue I have is that FF does not recognise the page/form as a login page and therefore does not provide a list of usernames for the domain in question.

Any advice or help would be very much appreciated.

Asked by Craig Whittaker 1 week ago

Last reply by Craig Whittaker 3 days ago

Word suggestions text input

Hi, I want to know how to stop word prediction in text input boxes. I can't see the word I am typing with it in the way. I do my own spell checking and seeing the word I'… (read more)

Hi, I want to know how to stop word prediction in text input boxes. I can't see the word I am typing with it in the way. I do my own spell checking and seeing the word I'm typing is required. I don't use any word prediction suggestions anyway. I am not so lazy or incompetent that I don't actually use my keyboard for typing and I absolutely have to see what I'm typing as I am doing so. I've looked all through the settings in Firefox settings and did a search to see if it was something Windows related and also did a search here which only came up with 1 result which was unrelated. Thanks for any help on this.

Asked by Ray Dunne 3 days ago

Did the letterboxing dimensions change with FF 133.0?

It certainly appears they have, with the left and right padding growing wider. In fact, they both look about twice the size of the top and bottom padding, whereas before… (read more)

It certainly appears they have, with the left and right padding growing wider. In fact, they both look about twice the size of the top and bottom padding, whereas before I remember them as being about equal. The change was immediately apparent with my home page!

Any particular reason for this?

Asked by E.C. Marm 3 days ago

Last reply by E.C. Marm 3 days ago

Firefox Stops Working with JavaScript Links

Hi, The newest Firefox has an issue with properly parsing the javascript links in the ACS research journal articles. In these research articles, citations are clickable … (read more)

Hi,

The newest Firefox has an issue with properly parsing the javascript links in the ACS research journal articles. In these research articles, citations are clickable numbers in parenthesis. Clicking on them leads to a pop-up frame that gives detailed reference article information.

However, with the latest version of Firefox these citation links will only respond properly to the first click ever on the page. After you close the pop-up frame, any subsequent clicks on any of these links will have no response.

I attach an example article below. This bug has been repeated under Trouble Shoot Mode and I do not encounter the same issue with Chrome brower. https://pubs.acs.org/doi/10.1021/jacsau.2c00048

Asked by SSSea 2 weeks ago

Last reply by SSSea 3 days ago

videos posted in google chat won't play

When I access chat.google.com and attempt to play a video that is uploaded to chat, it will not play. The built in player opens with a red play button but clicked it does… (read more)

When I access chat.google.com and attempt to play a video that is uploaded to chat, it will not play. The built in player opens with a red play button but clicked it does nothing. These videos used to work up until sometime earlier this year. Most of the videos are uploads from someone's phone and they appear to be mp4. I've tried private windows, removing firefox along with all program data and profiles and starting with a clean slate with no luck. Other browsers play the videos fine, just not firefox. Attempting to play videos that used to work no longer work. Suggestions?

Asked by zookybear 1 month ago

Last reply by zookybear 3 days ago

Profile picture is small

The profile picture is a bit small. There is space around the picture in the button. It's a bit weird. How can I make it for fit?

Asked by Nauq302 3 days ago

Disable white flash when loading page

Firefox flashes a white screen when loading a new page. This is a known issue. Is there a way to make it stop? I see numerous people looking for answers (on mozilla, on … (read more)

Firefox flashes a white screen when loading a new page. This is a known issue. Is there a way to make it stop?

I see numerous people looking for answers (on mozilla, on stackoverflow, on superuser, on reddit, and on mozillazine), and I see no answers that work.

Is there a solution that works?

Does anyone know why Mozilla programs this in? (Is there a way to ask Mozilla directly?)

Firefox has been the only browser for me over the years, allowing customizations that free me from the frustrations of Chrome, Safari, et al. But why this flashbang, as kartana put it on reddit?

Asked by bbcc 4 days ago

Last reply by bbcc 3 days ago

How to disable Firefox Review Checker?

I have read elsewhere here in the Support Forum that "browser.shopping.experience2023 prefs" in about:config allow for the disabling of Firefox Review Checker. Alas, the… (read more)

I have read elsewhere here in the Support Forum that "browser.shopping.experience2023 prefs" in about:config allow for the disabling of Firefox Review Checker. Alas, there are quite a few of them there! What specific preferences -- and what specific values thereof -- are required to disable the Review Checker in FF 133.0?

I will add that it would be terrific if one could accomplish the same goal via FF Settings.

Asked by E.C. Marm 3 days ago

Problem with password when signing in to strava account

Hi, I have problems signing into my Strava account on laptop since last FF update. If the strava logon fields are populated from the password manager then it says user n… (read more)

Hi,

I have problems signing into my Strava account on laptop since last FF update. If the strava logon fields are populated from the password manager then it says user name and password don't match. If I delete password from FF password manager refresh and type in the details it lets me in. If I then save the password it won't, and I have to delete it from password manager again. Everything worked fine as usual yesterday. Is this a fault with the update?

Thanks Tim P

Asked by Tim 3 days ago

gestion des mots de passe

Je viens de constater que j'ai perdu les deux tiers de mes mots de passe dans la rubrique : Synchroniser et enregistrer les données. Comment puis-je les récupérer? M… (read more)

Je viens de constater que j'ai perdu les deux tiers de mes mots de passe dans la rubrique : Synchroniser et enregistrer les données. Comment puis-je les récupérer? Merci de votre aide.

Asked by da.gordon 3 days ago