Installing extensions

How do I actually install the Surfshark extension, because everywhere I go just seems to be information about the extension, but nowhere to click on to actually to instal… (read more)

How do I actually install the Surfshark extension, because everywhere I go just seems to be information about the extension, but nowhere to click on to actually to install it ??

Asked by Richard Crossley 6 hours ago

Last reply by James 5 hours ago

I no longer use the prmimary email account on my forefox accout, just the secondary email

how do I cbange my secondary email to being my primary email for signing in and receiving messages from you. I rarely if ever use the fastmail email account. thanks, Lei… (read more)

how do I cbange my secondary email to being my primary email for signing in and receiving messages from you. I rarely if ever use the fastmail email account. thanks, Leigh Scheele [edited from public] @gmail.com

Asked by abuela7 9 hours ago

Last reply by markwarner22 6 hours ago

Firefox Update

I am running Windows 7 Professional. I can not justify the cost of updating Installed versions of Applications at my age (86) if I were to update from Windows 7. Could yo… (read more)

I am running Windows 7 Professional. I can not justify the cost of updating Installed versions of Applications at my age (86) if I were to update from Windows 7. Could you please advise a work-around to allow me to continue to use Firefox V 94.0.1 reliably after 25 March 2025. Thank you Graham Garden

Asked by grahamgarden 5 hours ago

Last reply by James 5 hours ago

Everytime I hit "login" on a google site, it redirects me to a page about clearing cookies/cache

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page: https://support.google.com/accounts/answer/32… (read more)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Asked by sarapurdue 2 months ago

Last reply by stavos30 5 hours ago

Firefox keeps crashing

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other… (read more)

The browser keeps crashing. I want to remove it from my Win 10 computer but uninstall only lets me do a refresh. I need to remove it to see if it is Firefox or some other issue. How do I remove the software?

Thanks for your help with this matter.

Best regards,

Adrian

Asked by abridges5 2 days ago

Last reply by jonzn4SUSE 2 days ago

stored user names for websites are located where??

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Rec… (read more)

I understand how to work with my list of passwords in Firefox. And I understand that a user name seems to be associated with the specific website that it was used on. Recently I brought up intuit.com and expected there to be only 1 username, but I saw a user name (Yahoo email address) that belongs to a guy that does some work for me. I remember him using my laptop to login to yahoo once to get something from his email. But he didn't use intuit.com. Not sure he even knows what intuit would be.

So I went to the password list in firefox and typed in intuit, his user name didn't appear. I tried typing in his email address but it didn't find it. I'm not worried about any security issues. But I want the name removed from the list of users that pops up.

I deleted the cookies for intuit but the user names still pop up.

Any suggestions on how to get rid of this user name?

Asked by lisach 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Need to transfer Firefox bookmarks to a new Mac computer

I need help transferring my bookmarks to a new Mac computer I created a Mozilla account, that was verified, but on the new computer I cant find anywhere to enable "sync n… (read more)

I need help transferring my bookmarks to a new Mac computer I created a Mozilla account, that was verified, but on the new computer I cant find anywhere to enable "sync now" Can you help me transfer these bookmarks?

Asked by george.oreilly53 2 days ago

Last reply by cor-el 2 days ago

Why did you reset the search providers in ESR 128.5.1???

After the update to 128.5.1esr the browser restarted and it had the default search providers again. Why??? I was not prompted to approve it, there was no notification eit… (read more)

After the update to 128.5.1esr the browser restarted and it had the default search providers again. Why??? I was not prompted to approve it, there was no notification either. This is the st*pid sh*t which pushes users away from Firefox.

I absolutely hate Bing in the first place.

Asked by mail2243 2 days ago

Last reply by markwarner22 2 days ago

Yahoo has changed so I don't have access to myyahoo.com. What I am seeing especially with my stocks that I follow is horrible.

How can I get back to the myyahoo.com that I am familiar with. It was simple and my follow list displayed immediately on myyahoo page with three columns. With what I am s… (read more)

How can I get back to the myyahoo.com that I am familiar with. It was simple and my follow list displayed immediately on myyahoo page with three columns. With what I am seeing now I have three or four clicks to get to "my follow list." When I get to it is flashing all the time as the prices change on the stocks and with umpteen columns.

Asked by stuartsn 7 hours ago

Last reply by markwarner22 6 hours ago

Blocked email senders

Can Firefox be the culprit in my not receiving emails from certain senders? Microsoft Outlook 365, which I use within Firefox, doesn't show that the emails of concern are… (read more)

Can Firefox be the culprit in my not receiving emails from certain senders? Microsoft Outlook 365, which I use within Firefox, doesn't show that the emails of concern are blocked. How do I determine if Firefox is the problem and how do I fix it?

Asked by video4315 7 hours ago

Last reply by markwarner22 6 hours ago

Unauthorized sign in

I received an email saying that someone had signed into my account. I want to secure my account and don't know how? I'm also not sure the email is real and isn't a scam a… (read more)

I received an email saying that someone had signed into my account. I want to secure my account and don't know how? I'm also not sure the email is real and isn't a scam and don't want to click on any email links...

Asked by Janice Bjorkland 7 hours ago

Last reply by markwarner22 6 hours ago

adblocker

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling m… (read more)

Our friends at Google who own youtube keeping telling me I am using an adblocker, I turned off the badgher plus reverted to standard settings and they are still telling me I am using an adblocker. But I will not go back to google as my browser.

Asked by jcunningham504 7 hours ago

Last reply by markwarner22 7 hours ago