Here is the message response from you all?? However, I cannot seem to find the answer to my question?? Please Help Me. Please let me know if I need to go again in detail of my problem?? Mozilla Support <product-help@firefox.com> ##- Please type your reply above this line -## Hello, Thank you for reaching out to us. We’ve received your support request and opened a ticket (158963). We are processing your request. We appreciate our subscribers and will make every effort to get back to you within 2 business days.