ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox loses internet connection.

  • 4 ردود
  • 2 have this problem
  • 3 views
  • آخر ردّ كتبه redfish220

more options

I frequently lose internet connection while using firefox. It does not happen with other browsers I've tested. I'm running windows 10 and connected via ethernet cable.

I frequently lose internet connection while using firefox. It does not happen with other browsers I've tested. I'm running windows 10 and connected via ethernet cable.

All Replies (4)

more options

Is there a error message showing anything? Can you post a screenshot showing the issue? What security software are you running? What version of Firefox? Have you tried running Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search

more options

I just get a pop-up message saying I'm not connected to the internet. Not one thing that proceeds it, can happen at any time. I use McAfee security, but have the same issue if I disable it. Have unistalled, and reinstalled Firefox. Have version 100.0 64-bit. Network adapter is up to date and working properly. I get the following message in Windows diagnostics ....... "Ethernet" doesn't have a valid IP configuration Not fixed Reset the "Ethernet" adapter Failed Investigate router or broadband modem issues Failed The default gateway is not available Not fixed Investigate router or broadband modem issues Failed Reset the "Ethernet" adapter Completed

more options

I would run Windows in Safe Mode with networking. Windows Safe Mode: How do I start w10 in Safe Mode? Press Windows key + R (force Windows to start into safe mode every time you reboot the PC).

   Press the Windows Key + R.
   Type msconfig in the dialog box.
   Select the Boot tab.
   Select the Safe Boot option and click Apply.
   Choose Restart to apply the changes when the System Configuration window pops up.
more options

I will try that later. Thanks.