Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

downloading file

  • 3 antwoorde
  • 1 het hierdie probleem
  • 11 views
  • Laaste antwoord deur coganra

more options

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up to the little arrow and it shows the file was downloaded, but it's not in my computer . So when I went back up to the little arrow and right clicked on it to open --it worked, the file opened, but it never showed up on my computer. The next day I tried to find the file in my computer but no success. I went to Firefox drop down and under downloads the file showed up, but I couldn't do anything with it. So now I can't find it on my computer and it doesn't work when I use it from Firefox's drop down selection. I have downloaded several other files with no problem. Here is the file. https://www.benefits.va.gov/HOMELOANS/documents/docs/VA_Buyers_Guide.pdf HELP Ron

I downloaded several files and I can see them when I click on the little arrow, but when I look for them in my computer downloaded file , they aren't there. I go back up to the little arrow and it shows the file was downloaded, but it's not in my computer . So when I went back up to the little arrow and right clicked on it to open --it worked, the file opened, but it never showed up on my computer. The next day I tried to find the file in my computer but no success. I went to Firefox drop down and under downloads the file showed up, but I couldn't do anything with it. So now I can't find it on my computer and it doesn't work when I use it from Firefox's drop down selection. I have downloaded several other files with no problem. Here is the file. https://www.benefits.va.gov/HOMELOANS/documents/docs/VA_Buyers_Guide.pdf HELP Ron

Gekose oplossing

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Lees dié antwoord in konteks 👍 0

All Replies (3)

more options

Check the options on where the file is being downloaded. If you are using a download manager, check its settings also.

coganra said

I go back up to the little arrow and it shows the file was downloaded

Right-click on the entry and select to open the file's location.

more options

Gekose oplossing

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

more options

Thank you very much. I realize that it was my fault not realizing that when I thought that I was downloading the file, I was not. I picked the option of open instead of save. ops, very sorry, and thank you for you quick response. Ron