Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hierdie gesprek is in die argief. Vra asseblief 'n nuwe vraag as jy hulp nodig het.

Trying to change server settings so it searches for new messages at logon but I keep getting a pop-up that says the account already exists.

  • 1 antwoord
  • 1 het hierdie probleem
  • 1 view
  • Laaste antwoord deur Zenos

more options

I am trying to change server setting so that it downloads new messages at login but I keep getting a pop-up message that the account already exists and it won't let me change the setting.

I am trying to change server setting so that it downloads new messages at login but I keep getting a pop-up message that the account already exists and it won't let me change the setting.

All Replies (1)

more options

Do you perhaps have two accounts with the same name? The default account name is that of the server, so if you have two accounts with one provider, by default they might have the same name.

I usually set the account's email address as the account name, as email addresses have to be unique.